an energy supplier claims €3,000 from him, “I’m not even a customer with them!”

Every morning, Richard, 53, dreads the postman’s arrival in Bradford, England. Since March, the Briton has received letters from energy supplier Scottish Power saying he must reimburse them £2,539 (about 3,000 euros). However, Richard has been a customer of EDF Energy for six years now.

After receiving a first letter, the man telephoned Scottish Power to receive an explanation. The company explained to him that the mail had been sent by mistake. But the situation became increasingly worrying for Richard and his wife: “We were threatened by debt collectors. We were given seven days to pay. I don’t know why I owed them that money, I wasn’t even a customer! “, he tells The Sun.

Richard then had to send photos of his meter to Scottish Power to prove that he was not a customer of theirs. Two agents from the supplier also visited his home: “I had the impression that they were convinced that there was a Scottish meter hidden somewhere on our property”.

Eventually Scottish Power found a meter on an old abandoned barn near Richard’s house which appears to be the source of the problem. But the company has still not confirmed that the couple have erased their debt! “I’m concerned they still haven’t officially acknowledged that the meter isn’t ours and we don’t owe them anything. I keep checking my emails every day and it takes a lot of my time”.

Contacted by The Sun, Scottish Power confirmed that Robert and his wife would not have to pay the £2,500. The company also issued an apology to the couple.

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