Are car buyers too lazy for software updates?

We all know this from smartphones: again the mobile phone manufacturer or an app with a new software update is “annoying”. Should I download this? Perhaps one or the other valued function will no longer work afterwards or the desktop is new? Well, let’s just wait and see.

Similar experiences are now being made at Volkswagen. In theory, the idea of ​​doing business with digital services sounds impressive: The electric cars are fully networked and are conveniently kept up to date for the customer with service updates “over the air”. So far so good. But VW is now finding out in practice that almost every fifth owner has one VW ID.3 and ID.4 does not carry out any updates at all and is therefore still driving around with the old versions 2.3 or even 1.0 instead of the latest software 3.0.

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