Bumpy launch for the TousAntiCovid app

Announced Thursday by Secretary of State for Digital Cédric O, TousAntiCovid remains inaccessible to its first users.

The TousAntiCovid servers faltered in the face of the influx of connections.
The TousAntiCovid servers faltered in the face of the influx of connections. DAMIEN MEYER / AFP

«It’s not the big night», Warned the Secretary of State for Digital Cédric O when he presented TousAntiCovid at Talk du Figaro. But that’s also not great form for the successor to StopCovid, launched after 5 p.m. Thursday, October 22. While the tool is available on the Apple and Google application stores, a large number of users are unable to connect to it.

Under the hashtag #TousAntiCovid, which has risen to the top of Twitter trends, criticism is mounting. Some struggle to update the app, while others get stuck on its home page.

This is not unusual when launching a massive online service, whose servers may be struggling with a large influx of requests. But that makes a bad impression, while the government places high hopes in this application which should make people forget the failings of its predecessor.

A queue phenomenon

Is TousAntiCovid a victim of its own success? The Ministry of Health does not come forward. According to him, it is a large number of downloads that caused a queue phenomenon, but he does not give a figure on this influx. The problem should resolve itself within the next few hours, the ministry said. “Don’t stop downloading the app», He insists.

However, the risk is great of seeing users attempting for the first time to use this tracking application following government injunctions, but definitively giving up in the face of the technical difficulties it encounters.

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