The “#BalanceTonBar” movement, which denounces sexual assault and harassment in the nightlife world, caused a stir last year and allowed justice to sentence a former date to 50 months in prison for rape on June 28.
Since then, the Region has released funds to improve the training of staff members and managers, the Horeca-Brussels Federation draws up new charters and a series of bars have spontaneously implemented measures to prevent attacks and offer customers a secure space.
This is the case, for example, of “El Café”, in Ixelles, which has been particularly highlighted in recent months. And for good reason, the former sorter worked for the establishment without actually being part of the staff. “In Belgium, there is a legal framework which requires that we call on external companies to ensure security”explains Céline Bouw, human resources manager for the bar “El Café” in Ixelles.
After fully cooperating with the police, bar managers have gradually put together an arsenal of measures to improve customer safety. First, many cameras scrutinize every corner of the establishment. The images are recorded and broadcast live in the bar. Second, glass protectors are available as well as drug testing for customers who want it. “There is also a code word to use with our staff to directly report that there is a need for assistance or any help”continues Céline Bouz.
Finally, a hostess welcomes each customer and introduces herself as a reference person. In the event of a problem, she or a café employee will directly isolate the person in distress in a secure room.