Asia Miles Standard Chartered Bank Asia Miles credit card (Standard Chartered Cathay Pacific MasterCard) is suspected of being stolen by customers. Today (7th) “Hong Kong 01” received complaints from at least 6 victims. They all said that in recent days, credit cards were stolen. Some people misappropriated the bills, but the amount of each transaction was not much, ranging from 9.50 to 18 US dollars.
Some sufferers said that their Standard Chartered Bank Asia Miles credit card was stolen several times before and after. When it was stolen on the first day, they did not receive a text message. Suspicious transactions, only to expose the incident. Although he called the customer service hotline of Standard Chartered Bank many times to no avail, “I waited for two hours on the phone, and the hotline (hotline) was not answered.” Another victim planned to organize other victims to call the police for help.
“Hong Kong 01” has inquired about relevant matters with Standard Chartered Bank and is waiting for a reply.
Ms. Tan, the bitter owner, said that the first time it was stolen by someone was at 3:00 pm on Monday (5th), but because she did not receive any relevant notification when she registered her card, “I didn’t know it at the time, and I didn’t do anything.” At 6:00 p.m. the next day, the credit card was stolen again, and only then did he receive a text message stating that there had been suspicious transactions. As a result, his credit card was stolen 4 times, and the amount of each transaction was 17 to 18 US dollars.
Ms. Tan has called the customer service hotline of Standard Chartered Bank many times, but failed to contact the customer service staff. “The waiting time has been waiting for two hours, and there is no one on the hotline (hotline)… Listen to music, listen to the recording, please Wait patiently, I’m so busy.” So Ms. Tan decided to lock the card first.
Ms. Zheng also encountered a similar incident. She pointed out that last night (6th) when she was “watching tight waves, Lu tight IG”, three notifications popped up in a row on her mobile phone, indicating that she had completed three transactions involving US$9.50. At the time of the fourth transaction, I received a SMS notification saying that there was a suspicious transaction. At that time, I “did not know how to count it immediately”, so I replied to the SMS to freeze the credit card, and planned to lock the left card on the APP again. , and the customer service department couldn’t get through.” As a result, the card was only locked this morning.
Another victim, Mr. Guan, also said that the customer service hotline could not be connected. He said he would try to call again in the future. If he couldn’t get through, he would try to contact Standard Chartered Bank by email, and he would consider calling the police with other victims on the Internet. He also mentioned that there are 2 to 3 friends around him who are also the same, and the relevant credit card has been stolen in the past two days, and the card can only be locked.
There is a reason for small transactions Fang Baoqiao: Prevent triggering the bank’s risk management system
Fang Baoqiao, honorary chairman of the Information Technology Chamber of Commerce, said that the above transactions were all in US dollars, and it was inferred that they were transactions conducted by foreign websites. He pointed out that the victim did not receive the transaction verification code, and he believed that the scammer was shopping on a website without 3D authentication: “There is no 3D authentication, in fact, as long as there is the information on the credit card, you have to (transaction).” The scammer bought some prices with this Cheap point cards or other products with small amounts, Fang believes that this should prevent triggering the bank’s risk management system, and it may not be easy for banks to monitor small-amount transactions.
The credit card company and the police should be notified as soon as possible
Fang said that if the owner has received a text message notification of the one-time verification password and entered the password, or has accidentally leaked the one-time verification password to scammers, the owner is usually responsible for such transactions. However, if the owner did not give the scammer a one-time verification code, as long as the owner notifies the credit card company and the police as soon as possible, he is usually not responsible. Fang also believes that the incident may be caused by the theft this time, but the actual details need to be explained by Standard Chartered Bank.