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Andrey Sozinov
The game Diablo 4 destroys not only the nerves of fans with various problems, but also entire video cards. The Blizzard support forum, as well as the Reddit thematic forums, were filled with messages from owners of GeForce RTX 3080 Ti video cards, whose screen stopped showing an image (turned black) while playing the Diablo 4 beta version, and then the video card stopped showing signs of life at all.
Faced with a problem users describe approximately the same symptoms: in one of the cut-scenes in the game, the video card fans suddenly start working at maximum speed and the image disappears from the monitor, just a black screen is displayed. After that, the system stops responding, and even after a reboot, the video card no longer works for many. Most posts issues have been reported by owners of the GeForce RTX 3080 Ti from Gigabyte, although there are also complaints about the GeForce RTX 3080 Ti from EVGA.
Here is how one user described the situation:While playing Diablo for about 20 minutes, during the cutscene in the chapel, my monitors turned off. I had to restart the computer and now the motherboard gives error code 97. Nothing works. My GPU is dead».
Another user was more fortunate: “I was watching a cutscene where an old priest was yelling at the villagers about being terrible Christians as my map fans went full blast. My screen went black and I had to restart my computer to force my 3080 Ti calm down and display something again».
And there are already more than a dozen such messages. For some, the video card started up again only on the third or fourth attempt, but for some it completely stopped working, unable to pass POST when the system boots. Someone was helped by switching the BIOS mode of the video card. Also people advise to limit FPS.
These cases reminded many of the situation with the New World game, in which the EVGA GeForce RTX 3090, RTX 3080 and RTX 3080 Ti video cards died. They, too, suddenly accelerated the fans to maximum speed and then stopped showing signs of life. Then the root of all problems was called soldering defects in the power circuits of the video cards themselves.