Emirates News Agency – dnata and Singapore Airlines expand their partnership

DUBAI, 30th May, 2020 (WAM) — dnata, the world’s leading provider of air travel services, and Singapore Airlines have announced the expansion of their long-term partnership in the UAE.

After more than 45 years of successful cooperation in Dubai between Singapore Airlines and dnata Corporate Representation, a subsidiary of dnata Travel Group, the Singaporean national carrier has chosen dnata as its comprehensive sales agent in the Northern Emirates, providing a wide range of sales, marketing and call center services.

Under the expanded partnership, dnata’s services team acts as a key link between Singapore Airlines and local companies, supporting the airline’s operations outside Dubai, including Ras Al Khaimah, Sharjah, Ajman, Fujairah and Umm Al Quwain.

dnata’s extensive network of representation services, in addition to its comprehensive marketing process and expertise in the areas of sales, operations and airline representation, contribute to enhancing the presence of Singapore Airlines in the UAE market.

dnata also provides Singapore Airlines with reliable and secure aircraft parking and cargo handling services at Dubai International Airport. The airline resumed flights between Dubai and Singapore last January using one of the newest aircraft in its fleet, the Airbus A350-900.

Rashid Al-Awadi, Regional Vice President – Dnata Travel, said: “The expansion of the partnership confirms the success of our cooperation and the distinguished results we have achieved in Dubai over the past four decades. Our team of experts will work to ensure that the airline achieves its business goals and growth plans in the country, and we will continue to make more efforts to provide the best services.” To our clients in the region and beyond.

Ryan Yeoh, General Manager of Singapore Airlines for the Gulf and Middle East region, said: “Expanding our partnership with dnata, which spans more than 40 years, and after resuming our flights between Dubai and Singapore in January, we are relying on dnata’s knowledge and expertise to ensure the best experience for our mutual customers. We are committed to providing the best services.”

It is worth noting that dnata Corporate Representation Services is a global travel management company based in Dubai and has a presence in seven countries: Afghanistan, Bahrain, Oman, Saudi Arabia, Iraq and India, in addition to the UAE. Thanks to its regional presence, the company has been able to build a successful strategy for solutions based on enhancing customer experience with Increasing the value of savings and compliance within customer travel management programs and the company’s team focuses on quality and service excellence, as it was recently awarded the title of “All Sales Agent operating in the Middle East” at the “World Travel Awards 2020”.

Wm/ Munira Al-Sumaiti/Abdul Nasser Moneim

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