How teleconsultation became popular with the Covid

DECRYPTION – After a peak during confinement, the frequency of remote consultations remains higher than before the crisis.

Three years ago, the Health Insurance gave a boost to teleconsultation, by generalizing its reimbursement to the level of that of a classic face-to-face consultation. After a sluggish start, remote consultation has largely developed thanks to the health crisis. While it represented only 0.04% of physician consultations in 2019, it reached 5.4% in 2020, with a peak around 20% in April during the first confinement with 4.5 million teleconsultations in a month. Returned since to a more modest low, the use remains however much higher than what it was before the crisis.

In the first half of 2021, teleconsultation represented around 4.4% of consultations with doctors, indicates Medicare, which counts more than 1.4 million monthly teleconsultations over the first months of the year, with a slight dip in June to just over 1 million. The price, equivalent to that of a classic consultation,

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