The prior appointment to make the Income Statement 2019-2020 will not be, for the moment, in person due to the coronavirus crisis. The offices and physical delegations of the Tax Agency will not open until possible due to the state of alarm and the date of reopening is still unknown. However, its calendar of the 2019-2020 Income campaign is maintained with the start of telephone service on May 7, the face-to-face for May 13 and ending on June 30.
For this reason, the Tax Agency will reinforce the telephone help, a possibility that already exists since previous years through the program “We call you” that will start on May 7 and that officials can carry out in the telework modality. This service is available by appointment and will start operating from May 5 to June 29 and in which you can choose a specific day and time slot to receive the call from the Tax Agency.
To arrange the appointment, it must be requested through the website or the application of the Tax Agency from May 5. Personal attention telephones and 901 12 12 24 or 91 535 73 26 -automatic- and personal attention telephones 901 22 33 44 or 91 553 00 71 have also been enabled, which can be used from Monday to Friday between 9 a.m. and 7 p.m.
The taxpayer will have to have the following documentation prepared: the reference number, the DNI of all those that appear in the declaration, the IBAN bank account number, the cadastral references of all the properties that they own or in which they live on rent or in other circumstances, as well as any other supporting document that could entitle to regional deductions or other tax benefit.
Streamline “everything positive”
The director general of the Tax Agency, Jesús Gascón, said last week in a telematic meeting organized by the General Council of Economists (CGE) that the Agency is streamlining “everything positive” for the taxpayer, such as returns or favorable resolutions, while it retains unfavorable decisions that could “cause concern” while deadlines remain suspended.
Regarding the evolution of the collection, Gascón has limited himself to pointing out that the results “were being very good” until the outbreak of the epidemic, which are those that are available, and that at this time it is not possible to make forecasts. .