It is a terrible mishap that Christine told our colleagues in RTL Info. While trying to sell an item via Facebook’s Market Place, this 60-year-old from Ganshoren was scammed… for 10,000 euros. It all started with a sale via Facebook’s Market Place.
Christine explains that she is used to using this service to resell things. “I tried to sell a small nightstand for 25 euros”. Very quickly, she finds a buyer. “The same day, a lady who said her name was Marianne Jamotte on Facebook came forward. I looked at his profile a little, he looked quite normal, even comforting ”. Christine and “Marianne” then begin to exchange via Messenger. “There was nothing suspicious”.
This is when things start to go wrong. The swindler who pretends to be Marianne offers to pay the amount via a “payment by DPD Express”. “I didn’t know this method but wanted to try it out. She told me that she had remitted to DPD Express and that they were going to pick up the package and give me the money. But as I didn’t have an account yet, she told me that I was going to receive an email to open an account ”.
“He told me not to open my banking application above all”
The mail, sent with a gmail.com address, asks him to open a customer account by clicking on the link. There, a first aspect awakens Christine’s mistrust. “The site was not very clean, it was blurry. The colors were difficult to read, ”continues the resident of Ganshoren. “I had to enter my ING account number and my customer number”. Almost instantly, she received a phone call from the alleged DPD Express to “confirm the account”. This is where the scam really takes place. “He told me to put my card in my reader, press Identify and give me the code. Then he asked me several times for codes. He told me above all not to open my ING banking application because that could cause problems in the transaction, ”explains the injured woman to RTL.
Taken aback, she decides to consult her account despite everything and notices some suspicious movements. She then asks the individual for explanations. “Sir, you are busy emptying my account”. “No Madam, trust me, I will reimburse you for this amount, it’s because there is a problem with the transaction,” replied the man on the phone. He then asks her once again to put his card in the reader and give him his codes, and Christine does so. “I signed once again and he debited me at that time, twice 3650 euros”. It wasn’t until the man asked her for her credit card details that Christine really realized it was a scam and hung up.
“The impression of having been hypnotized”
Christine, who claims to be reasonable and cautious on social networks, has just lost more than 10,000 euros. “I feel like I’ve been hypnotized. I don’t understand why: I reacted well by telling my interlocutor that he was emptying my accounts and saying that I should not sign, but I did not stop. When I hung up, I collapsed ”.
The poor woman directly complained to the police and contacted her bank. “They told me that they were going to try to recover the amounts. Some had gone to Paypal accounts in Singapore, they told me it was going to be difficult. But the last two large amounts went to an account in France and they were trying to recover them because the regulations are the same as in Belgium ”. A month later, however, she has no news of her money.
“These 10,300 euros are the savings I made for a year. I had two halves last year, so I knew I was going to have a tax adjustment. There, I have no more money and my two accounts are in negative. It is clear that for the moment, we are depriving ourselves ”.
With many pishing and fraud attempts these days, you should be careful on the web. Febelfin reminds, for example, that “a bank will never ask its customers for the Pin code of their bank card”.
Some tips to avoid being affected by fraud:
– Do not believe any e-mail, SMS or mail from “your bank”
– never return your credit card by post
– Never communicate the codes you use on the card reader, nor the pin code of your bank card
What if you fell for the trap? Call Card Stop on 070 / 344.344 to block your card. Inform your bank of the fraud. Gather all the data to be able to prove the facts and the damage suffered. Immediately report to the police.