Home » Economy » Millionaire improper charges: Sernac accuses Banco de Chile and BCI | could-be-worse-group-programs

Millionaire improper charges: Sernac accuses Banco de Chile and BCI | could-be-worse-group-programs

Sernac estimated that, in the case of BCI, it applied the undue collection in more than 35 thousand cases; and that Banco de Chile did so in at least 20 thousand cases.

In addition, the Service will seek the cessation of this conduct by both institutions, “adapting to the standards and limits required by the Consumer Law.”

The national director of Sernac, Lucas Del Villar, explained that this type of charges applied by these financial entities “are serious”, because in addition to being limited by law since 1999, they affect consumers who are already delinquent and are not in debt. position of being able to negotiate.

Check out the interview with Lucas del Villar, director of the National Consumer Service.

Sernac estimated that, in the case of BCI, it applied the undue collection in more than 35 thousand cases; and that Banco de Chile did so in at least 20 thousand cases.

In addition, the Service will seek the cessation of this conduct by both institutions, “adapting to the standards and limits required by the Consumer Law.”

The national director of Sernac, Lucas Del Villar, explained that this type of charges applied by these financial entities “are serious”, because in addition to being limited by law since 1999, they affect consumers who are already delinquent and are not in debt. position of being able to negotiate.

Check out the interview with Lucas del Villar, director of the National Consumer Service.

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