A new incident with unruly passengers took place this Friday at Miami Airport.
The two citizens who were on a flight that would cover the route, Miami-Houston, refused to use face masks, even though the cabin crew demanded that they have to wear the masks.
Plane was taken to the boarding gate
Upon seeing the situation, the pilot who was already taking the plane to the departure runway, had to return to the boarding gate.
Upon arrival at the site, passengers They were expelled from the aircraft by police officers from the air terminal and from the company.
“Flight 1469 of American Airlines, with service from Miami (MIA) to Houston (IAH), returned to the gate to disembark two customers who refused to comply with crew member instructions or adhere to federal facial coverage requirements ”, the airline said in a statement.
Three people kicked out of American Airlines flight in MIA that had already been delayed for 9 hours. Two for not following mask rules and another person for arguing with them | #ONLYinDADE ig: dreatrev pic.twitter.com/OeNt3H6O05
— ONLY in DADE (@ONLYinDADE) September 18, 2021
Airline thanked the staff for handling the situation with the passengers
The directors of American Airlines thanked the flight crew for keeping calm and thus being able to handle the tense situation that lasted a few minutes.
“We thank our team members for their professionalism and we apologize to our clients for the inconvenience.”
Last month the company also had to face another similar situation, but at the Fort Lauderlade terminal. Where some passengers did not want to comply with the order to wear masks.
It is expected that in the next few hours the American Airlines company will issue a statement giving more information about the incident and if the passengers will be charged for disturbing the order.
The aeronautical authorities of the United States have been very strict with the use of masks, on airplanes, due to the new delta variant, which is being more lethal.