Pôle emploi will request the reimbursement of overpayments

Orange with Media Services, published on Wednesday February 24, 2021 at 7:45 p.m.

The persons concerned will however be able to dispute the refund and obtain a discount. “An analysis will be made on a case-by-case basis,” assures Pôle emploi.

While the unions FO and CFDT denounced “dysfunctions” in the payment of aid to precarious workers, carried out by Pôle emploi, and called “solemnly not to make up for these overpayments” with “users who are already experiencing significant financial difficulties”, job seekers who have wrongly received all or part of this aid will be asked to reimburse the overpayment, indicates The Parisian.

However, the individuals concerned will be able to dispute the reimbursement and obtain a discount.

This exceptional assistance, intended for precarious workers who alternated periods of employment and unemployment in 2019, must guarantee them a monthly income of 900 euros net. It is paid automatically by Pôle emploi to job seekers who meet the criteria set by a decree of December 30.

“The cases (of dysfunction) are very minor. We are in the process of managing as closely as possible the current files and those which still have to be treated”, one explains to Pôle emploi near the Parisian. According to the daily, 40,000 people would be affected by these dysfunctions : 25,000 would not have received the premium to which they are eligible and 15,000 would have received the aid wrongly.

This situation is strongly denounced by the unions who point to a error linked to the “automated distribution” of aid, an error for which the beneficiaries cannot be held responsible. But the reimbursement request process is in the process of being launched and only a government decision could stop it.

The persons concerned by these undue payments may however dispute the refund and get a partial or full discount. “Given the situation, an analysis will be made on a case-by-case basis. We can understand the unpleasant surprise, in particular because this is a population very affected by the crisis,” said Pôle emploi in the columns of the Parisian.

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