An SMS has been circulating for a few days asking you to update the bank details of your Netflix account. This is a scam and the streaming platform warns its users.
It may happen that Netflix contact you directly by SMS to notify you of a problem with your account or subscription. But this time, the SMS that has been circulating in recent days is a real scam and it even worries the platform of streaming.
“Netflix: expiration of your subscription, to be updated imperatively before 09/28/2022”, you may have read on your phone. If the date changes, the scam remains the same. Under no circumstances should you click on the link and fill in your contact information banking. Your subscription will not be suspended or blocked in any way.
Netflix caveat
On its website, Netflix even had to publish a press release as the scale of the scam worries the platform.
u26a0ufe0f MESSAGE IMPORTANT u26a0ufe0f
We will NEVER ask you to enter personal information in an email/SMS and make a payment through a third-party provider or site.
If you are unsure of a link, do not click.
— Netflix France (@NetflixFR) September 29, 2022
“If you have received an email/SMS asking for your email address, phone number, password, or payment associated with your account, it probably does not come from us!”, warns the company on Twitter. This scam, well known to the company, is a real problem.
Called “phishing” or “hameçonnage” in French, this technique consists of crooks to pretend to be an official site or institution by faithfully reproducing the graphic identity of a site. They then push you to enter your identifiers or bank details in order to recover your data and in the worst case, empty your account in banque.
“We are actively working to combat phishing attempts and identify these organisations malicious“, further specifies Netflix.
When in doubt always think look at the url address of the site you are on. For the streaming platform, if the link in an SMS directs you to a site that ends with example-example.netflix.com, then you have come to the right place.