Spectrum Business Boosts Internet Speeds to 750 Mbps, Introduces $40 Bundle Deal

spectrum Business Boosts Service with New Packages and Speed upgrades

Spectrum Business, a leading provider of telecommunications services for small businesses, announced significant enhancements to it’s product offerings, prioritizing customer experience and affordability. These updates include new, flexible pricing plans, faster internet speeds, and a commitment to unparalleled service reliability.

New Package Options and Price Clarity

Recognizing the diverse needs of small businesses, Spectrum Business introduced a revamped pricing structure that emphasizes versatility and value. Customers can now bundle internet, voice, mobile, and television services into customizable packages, enjoying significant savings with “guaranteed pricing” for up to three years. These packages also offer “whole-dollar prices” for greater transparency and ease of budgeting.

Faster Internet Speeds as a Standard

To cater to the increasing demands of modern business operations,Spectrum Business is considerably upgrading internet speeds. New customers can access 500 mbps starting speeds for $40 per month when bundling with two other services. Existing Ultra Internet customers will benefit from a 25% bump in download speeds, transitioning from 600 Mbps to 750 Mbps at no additional cost.

Unprecedented Customer Commitment Extends to Small Businesses

Spectrum Business is extending its groundbreaking “Customer Commitment,” initially launched for residential customers, to its small business clientele. This commitment prioritizes four key pillars: reliable connectivity,extraordinary service,obvious pricing,and continuous betterment.

Customer Commitment Pillars:

• Reliable Connectivity:** Spectrum guarantees 100% uptime for its services. In the event of an outage exceeding two hours, customers will receive a credit for the full day (excluding power outages, natural disasters, and scheduled maintenance).
• Exceptional Service: spectrum provides 24/7 U.S.-based customer service support. Technicians are available within four hours for installations or support requests placed before 5 p.m. A 30-day money-back guarantee covers all services, while a 14-day money-back guarantee applies to new mobile devices.
• Transparency at Every Step: clear and concise pricing information is provided. Customers are notified within 15 minutes of any service interruptions in their area, and contract commitments are not required for any service.
• Always Improving: Spectrum is dedicated to continuous improvement, investing in a network capable of delivering symmetrical and multi-gigabit speeds. The company is expanding its network to reach more unserved and underserved businesses and homes.

The Future of Spectrum Business

“At Spectrum Business, we understand that reliable, high-performance connectivity is vital for small businesses to thrive,” stated Adam Ray, Executive Vice President and chief Commercial Officer for Spectrum. “These enhancements are a testament to our commitment to providing our small business customers with the exceptional service, flexibility, and competitive pricing they deserve.”

Spectrum Business continues to invest in its network infrastructure and service offerings, positioning itself as a trusted partner for small businesses seeking reliable communication solutions.

What specific benefits do the new Spectrum Business packages offer to small businesses in terms of customization and pricing transparency?

Spectrum Business: Enhancing Small Business connectivity and Affordability

Adam Ray on New Packages, Speed Upgrades, and the Customer Commitment

Archyde: Adam, thank you for joining us today. Can you tell our readers about the recent enhancements Spectrum Business has made to its services?

Adam Ray, Executive Vice President & Chief Commercial Officer, Spectrum Business: Thank you for having me. We’re excited about the recent updates to our service offerings. We’ve introduced new, flexible pricing plans, increased our internet speeds, and extended our customer Commitment to small businesses.

New Packages and Pricing Transparency

Archyde: Let’s dive into the new packages. How do they cater to the diverse needs of small businesses?

Adam Ray: We understand that each business has unique requirements, so we’ve designed our new packages to offer versatility and value. Customers can now bundle services like internet,voice,mobile,and TV into customizable plans. We’re also providing guaranteed pricing for up to three years and whole-dollar pricing for greater clarity.

Speed Upgrades for Modern Business Demands

Archyde: Internet speeds have significantly increased. Can you tell us more about these upgrades?

Adam Ray: Absolutely.We’re constantly improving our network to meet the growing demands of small businesses.New customers can now enjoy starting speeds of 500 mbps when bundling services, and existing Ultra Internet customers will benefit from a 25% speed boost to 750 Mbps at no additional cost.

Why Extend the Customer Commitment to Small Businesses?

Archyde: Your Customer Commitment has been a game-changer for residential customers. Why did you decide to extend it to small businesses?

Adam Ray: Small businesses deserve exceptional service and reliability just as much as our residential customers.We believe that by prioritizing reliable connectivity, exceptional service, clear communication, and continuous enhancement, we can truly make a difference in their day-to-day operations.

The Future of Spectrum Business

Archyde: Where do you see Spectrum Business in the next few years?

Adam Ray: We’re committed to investing in our network infrastructure and expanding our reach to serve more unserved and underserved businesses and homes. We want to ensure that small businesses have access to the reliable, high-performance connectivity they need to thrive in today’s digital world.

Archyde: Adam, thank you for your time and insights. It’s clear that Spectrum Business is dedicated to supporting the growth and success of small businesses.