the Italian group Eni sentenced for aggressive canvassing

2023-05-26 17:45:00

The Paris court ordered Eni to pay 100,000 euros in damages for its abusive canvassing practices.

The Eni operator was sentenced on Tuesday for “aggressive commercial practices” and “sales without prior order” of gas contracts, by the Paris court where he was assigned by the consumer association CLCV, we learned on Friday from the latter.

The Paris Court of Justice, seized for facts dating for the most part from 2019 to 2020, considered “that the company Eni-Gas delivered itself, on the occasion of the marketing of its products through companies solicitation, aggressive business practices and sales without prior order”, and ordered the cessation of its practices.

Obligation to publish the conviction on its site for 3 months

Consequently, the court orders Eni to pay the CLCV the sum of 100,000 euros in damages “in compensation for the damage caused to the collective interest of consumers”, according to the decision.

Eni is also ordered to publish this sentence for three months on the home page of its website and its applications, within a month, “under provisional penalty of 3,000 euros per day of delay at the end of this period. “.

Canvassers under a false identity

Alerted to the canvassing methods of certain energy suppliers, “looking for new customers in a very competitive market”, the CLCV had assigned Eni in 2020. The association provided fifteen testimonials from consumers.

These testimonials report “false assertions, such as the impossibility of keeping their current supplier, to encourage the consumer to sign” or “the use by certain direct sellers of a false identity”, indicates the CLCV.

“Do not respond to any canvassing”

The CLCV welcomed “a strong signal in the face of the abuses regularly observed in the context of canvassing in general”, stressing that the alleged facts “refer to a time when energy suppliers were very aggressive in winning customers”.

She fears a resurgence of this type of behavior, while the regulated gas tariff will disappear on June 30 and advises consumers “not to respond to any canvassing”.

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