“The situation has become unmanageable and extremely dangerous for residents. Not only is it a nest for Covid-19, but it is also so badly managed by management that residents risk dying out for other causes as well: dehydration, undernourishment, not taking drugs, etc. The families call to have news of their parents but do not receive any until the moment when they are informed of the death of their mother, father or others… The workers are in a state of moral and physical exhaustion… The chef-infi works non-stop 12-hour days to try to catch up with the situation… It’s truly dramatic“, can we read in a complaint filed with AVIQ by Setca Brabant-Wallon.
And this dramatic situation also goes through deplorable material management. According to the complaint filed, “gloves, masks, hydroalcoholic gel, isolation gowns… are locked up in the management office and distributed drop by drop”.
A few lines later, the complaint mentions that nurses are called upon from all sides and in particular to take the temperature twice a day in all residents. Except that all are isolated and therefore, according to the complaint, no one will be hospitalized. Temperature is therefore not a systematic symptom.
Dressings are no longer repaired
Following this request, which generates a loss of time, certain other tasks cannot be carried out correctly: “LMedications are placed on the trays and are not systematically returned to the room. This could create a major risk of administrative error. Dressings, for example, are no longer repaired, nor reassessed daily,…“