“The Wall of Shame: Peluso Convenience Store’s Creative Approach to Dealing with Rude Customers”

2023-05-05 02:32:49

At the Peluso convenience store, rude or aggressive customers have the honor of having their picture on the wall of celebrities.

“These people are banned from the convenience store,” says Étienne Anglehart, manager of the establishment.

A customer reportedly punched an employee in the face.

“We also try to remain calm during the interventions. It is not always obvious; sometimes you have to call the police,” he said.

It’s not the only place where merchants want to crack down on impatient customers.

In the wake of the increase in assaults, posters advocating respect were installed in SAQ branches. But employees want more.

Pharmacies live a similar reality.

See the full reports in the video above.

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#photo #wall #bad #customers

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