they go from 6,500 euros to more than 10,000 euros because of a theft problem!

The Visétois Philippe de Froidemont, his wife Stéphanie and their children Jeanne (3 years old) and Maurice (5) were preparing for paradise by taking a ten-day trip to Mauritius. In the end, they live a real nightmare. In question, a somewhat hectic departure from the airport, which has since mortgaged their return…and their finances.

There were indeed 2 to 300 people when they arrived at check-in, which made them miss their plane. After contacting his travel agency and looked in vain for an Air France counter in Frankfurt, Philippe de Froidmont, fearing to lose his entire trip, then decided to book, at his expense, another flight, on another company. Of which cost: 3,040 euros.

Bad news, of course, but which nevertheless allows the Visétois to reach their destination. Who then think, wrongly, that the worst is behind them.

►► Air France refuses to reimburse them: here is why

►► The Liège travel agency said struggling on the file: here his explanations

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