After that of October 2020, Emirates is launching a new initiative for the benefit of travel agencies. This is part of the execution of its action plan. “Our goal is to enable our business partners to deliver an even better customer experience, and we are excited to introduce the next round of new features and exclusive benefits to Emirates Gateway to them. This platform was created to address gaps in existing systems and provide a wide range of additional content and options for agents, ”said Adnan Kazim, Emirates Commercial Director.
The option is available to agencies not registered with Emirates Gateway to continue to access Emirates EDIFACT content through the airline’s GDS partners, Amadeus, Travelport, Travelsky, Infini and Sirena. However, to mitigate the higher cost Emirates has to bear due to GDS distribution, from July 1, 2021, reservations made through GDS will incur a distribution surcharge varying between $ 14 and $ 25 per ticket depending on the distance from trip.
The airline is discussing with interested business partners to use the Emirates Gateway platform, which provides access to the widest range of Emirates fare products, including exclusive content not available in indirect channels, and where reservations are not will result in no additional distribution.
The NDC which will be available to agents via Emirates Gateway from July 1, 2019 contains: access to differentiated ticket prices such as dedicated promotional fares and presales; the possibility of selling excess baggage, which improves the customer experience; access to rich content; tiered pricing for certain ancillary services and faster access to new additional products. Emirates Gateway content is accessible through the Emirates Booking Portal, Emirates Gateway Direct and Emirates Gateway Sync.