A subsidiary of the Auto Hall Group dedicated to the purchase, take-back and sale of used multi-brand vehicles, Autocaz takes care of its offer at the level of its customers. The operator has just recently offered them a tailor-made service relating to free technical expertise at the vehicle’s home. It is also possible to sell the latter directly to Autocaz. Best of all, this same customer is paid by the operator in just 24 hours.
With this unmatched offer in the Kingdom and operational throughout the territory, the AutoHall Group subsidiary intends to simplify the customer-seller journey by freeing them from any constraint. Concretely, if the customer wishes to sell his vehicle, Autocaz can buy it back from him at the best guaranteed price, this same customer having no obligation to buy a new vehicle from the dealership.
A step forward by the subsidiary of the Auto Hall Occasion Group in the transformation of the used car market which allows it to meet the new expectations of customers who are increasingly receptive to solutions combining simplicity, practicality and speed.
“With this Pole specifically dedicated to the purchase, take-back and sale of used vehicles, the Auto Hall Group aims to offer a wide choice to the Moroccan consumer. The Group is very responsive to market needs by offering innovative solutions that streamline the journey of motorists, ”said Jamal Eddouhbani.
And the CEO of the Auto Hall Group continued: “the Autocaz subsidiary also takes care of all customer requests, whether it concerns free technical expertise, the sale of used cars, the trade-in. in exchange for a new model from the brands distributed by Auto Hall, or even a dry trade-in, that is to say without any obligation to purchase a new car ”.
As for Sanaâ Zagouri, she believes that: “the second-hand car market has been maintained and has observed a constant increase for several years. This is mainly due to the attractive prices offered in this market. And Autocaz is no exception in this regard. This initiative was a resounding success a few months before the launch of the subsidiary ”.
The Director of the Auto Hall Occasion division, who adds: “therefore, customers go to the nearest Auto Hall branch to assess their vehicles free of charge or ask for the new free home assessment service provided by our technical experts. Then, we set a repurchase price in line with the market value and the customer receives his bank transfer within 24 hours after the finalization of the transfer procedure ”.
And Ms. Zagouri concluded: “Autocaz’s vocation is to offer the most fluid and pleasant customer experience possible while avoiding any significant loss of time at the time of traditional resale between individuals”.
Aware that the payment period remains an important criterion in the sale of a car, Autocaz undertakes to release the entire amount of the vehicle immediately after the finalization of the transfer procedure, ie within 24 hours. To support this dynamic and streamline the customer journey, Autocaz offers a perfectly optimized process.
Today, the selling customer can request the free home appraisal service just as he can go to one of the 50 branches of the Auto Hall network in order to carry out the free technical appraisal. After studying the expert report, a price offer will be communicated to the potential client. The latter will have the choice of selling his car directly to Autocaz, with no obligation to purchase in return, or of exchanging his vehicle for a new car of any brand distributed by the Auto Hall Group.
The staff of Autocaz who specifies that this brand was born to meet a real need through a complete offer. The goal, according to them, is to flush out the worrying flaws in the used car market. Indeed, the subsidiary benefits from the expertise of the Auto Hall Group to make the experience of buying, taking back and selling used cars simpler, faster and safer.