What to do if they charge you a commission when making a payment?

The credit card It is one of the payment methods preferred by Mexicans: according to the Bank of Mexico (Banxico), at least seven out of every 10 people have one in their possession.

Therefore, it is the most common for people to use this’plastic‘to make the purchase of products or services in different establishments; however, some of these tend to charge a commission ranging from 3 to 5 percent for the use of a debit or credit card.

Given this, the National Commission for the Protection and Defense of Users of Financial Services (Condusef) issued a series of recommendations in case the establishments charge you for the use of ‘plastics’; here we tell you.

This you have to do if they charge you a commission for the use of a credit card, according to Condusef

According to the agency, the charging of commission for the use of the card is prohibited since the merchants transfer the commission that they must pay to the bank for the service of the Point of Sale Terminal (POS).

In case you have gone through a similar situation, you can file a complaint with the banking institution that owns the POS. Similarly, another option could be the cancellation of the purchase of the product or service.

You can report this situation on the social networks of the Condusef to clarify your doubts in a better way.

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