Miami, FL – February 26, 2026 – OpenEvidence, currently valued as the most valuable doctor technology company globally, today announced the wide release of its AI-Integrated Doctor Dialer™. This new communication suite is designed to streamline and secure interactions between physicians and patients, offering a unified platform for calls, messaging, faxing, and voicemail, all powered by integrated clinical decision support AI.
The Dialer addresses a growing require for secure and private communication in healthcare. According to the company, the limited release version of OpenEvidence’s doctor-patient Visits™ suite has already facilitated approximately 37 million minutes of doctor-patient interactions in the United States over the past several months. OpenEvidence’s clinical decision AI has been recognized as “the best AI tool for medical information” by the New England Journal of Medicine JW, and independent studies indicate it is used by more American doctors than all other AI tools combined.
Enhanced Communication with Integrated AI
The OpenEvidence AI-Integrated Doctor Dialer™ isn’t simply a communication tool; it’s designed to enhance the entire clinical workflow. Multi-step AI operates throughout the process, from automated call documentation to providing real-time, evidence-based recommendations during patient calls. These recommendations are embedded directly within the patient notes generated from the call, ensuring AI assistance is readily available at every stage of care. This integration aims to improve both the efficiency and accuracy of clinical communication.
Unlike fragmented communication systems, the Dialer embeds OpenEvidence’s Clinical Decision AI directly into the patient communication workflow. This allows clinicians to communicate, document, and navigate clinical decisions with real-time AI support, even during privacy-centric telemedicine calls. The Dialer was initially developed to resolve the conflict between maintaining personal privacy and ensuring patient accessibility, allowing healthcare professionals to communicate securely while protecting their personal phone numbers.
Key Features for Clinicians
The OpenEvidence Dialer offers a range of features designed to improve communication and workflow:
- Customizable Caller ID: Clinicians can set their caller ID to display their hospital or practice number, increasing patient pickup rates while maintaining personal privacy.
- Seamless Telemedicine Integration: Connect with patients over telemedicine with a single tap.
- Multi-Profile Support: Easily switch between profiles and phone numbers across multiple hospitals or clinics.
- Secure Messaging: Send and receive secure text messages directly within the OpenEvidence app, with optional patient replies.
- Integrated Faxing: Send and receive faxes by uploading files or scanning documents in-app.
- Straight-to-Voicemail: Deliver messages directly to voicemail, ideal for appointment reminders and follow-ups.
- Automated Clinical Notes: The “Create Visit” function transcribes patient calls into structured documentation with real-time evidence integration.
All communications through the Dialer are fully HIPAA-compliant. By unifying these functions, OpenEvidence aims to eliminate the need for disparate tools and disconnected systems.
Accessibility and Availability
The OpenEvidence Dialer includes unlimited daily minutes and is available free of charge to all verified U.S. Healthcare professionals. It is accessible within the OpenEvidence app by simply tapping “Dialer” on the navigation bar. The OpenEvidence app is available for both iOS and Android devices.
OpenEvidence has also established content partnerships with leading medical publishers, including the New England Journal of Medicine and the JAMA Network, to provide clinicians with access to the latest research and evidence-based guidelines.
The company is backed by prominent investors including Google, Nvidia, and Sequoia.
As healthcare continues to embrace digital solutions, tools like the OpenEvidence AI-Integrated Doctor Dialer™ are poised to play an increasingly critical role in improving communication, streamlining workflows, and enhancing patient care. The continued integration of AI into clinical practice will likely drive further innovation in the coming years, offering clinicians new ways to deliver efficient and effective care.
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Disclaimer: This article provides informational content only and is not intended to be a substitute for professional medical advice. Always consult with a qualified healthcare provider for any questions you may have regarding your health or treatment.