2023-07-27 05:30:00
You may also be interested
Do you want to change Internet service provider? Would you like to choose another Internet box offer? You therefore need to know the end date of your current box’s commitment. Indeed, if you wish to make a change of internet box offer, it is better not to be engaged. The procedure for subscribing to a new Internet box offer can be a little complicated if you are still under a commitment.
Wondering how to get this information? You are in the right place ! In this guide, we share with you all the possible options in order to know the end date of your current Internet box.
The best internet boxes of the moment:
Why do we need to know the end date of an Internet box plan?
The end date of commitment is a determining indicator of the end of an Internet subscription. It allows a holder of an Internet box offer to know when he can change Internet service provider (ISP).
Indeed, a holder of an Internet box offer can be linked to an ISP in two different ways.
For non-binding offers, the holder has the option of changing ISPs whenever they want. However, in the event of a commitment, the early termination of the Internet box offer may involve fixed costs ranging from €49 to €59. Added to this are the variable termination costs estimated on the basis of the remaining monthly payments due under the commitment.
Knowing the end date of the commitment therefore offers the holder the possibility of estimating any termination costs and better preparing for the change of ISP.
With code RIO
From your landline, dial 3179 (free call regardless of your operator). A voice server will provide you with the end date of your Internet subscription and your RIO code, which you will need to subscribe to a new Internet offer.
The RIO code will also be useful if you are considering fixed number portability. During your new subscription, all you have to do is enter your RIO code to cancel your old box. There is no cancellation procedure to take on your side. Termination of the old subscription is automatic.
On your contract or your last internet bill
It is possible to consult the end date of the commitment of your Internet box on your contract or your last Internet invoice. You will find this information at the top of the first page of your invoice or your welcome letter (electronic or paper).
On your online customer area
It is also possible to consult the end date of the commitment on your online customer area. To do this, go directly from your computer to your ISP’s website or, from your smartphone or tablet, to the application of the ISP in question. Enter your login credentials to access your account. Go to the “My offer” section, then “My subscriptions” or “My contracts”. All information related to your subscription, including the end date of the commitment, will be displayed on the screen.
Via the customer service of Free, Orange, SFR or Bouygues Télécom
A final option to find out the end date of your Internet subscription commitment is to contact your ISP’s customer service.
Find below the customer service number for each Internet operator:
Orange : 3900Bouygues Telecom : 1064Free : 3244SFR : 1023
What is the commitment period for a Box SFR offer?
With SFR, all Internet box offers come with a 12-month commitment. However, this commitment period increases and is then set at 24 months for SFR offers with Smart TV or PS5. The prices obviously increase according to the duration of the commitment.
SFR’s box offers come in two types: some with 12 months of commitment and others with 24 months of commitment. The BOX STARTER offer may involve costs ranging from 20.99 euros/month to 34.99 euros/month in ADSL, Fiber and THD for a commitment period of 12 months. For a subscription with a 24-month commitment, costs of 29.99 euros/month then 44.99 euros/month are applied in fiber and THD.
SFR’s BOX Power offer is offered at 27.99 euros/month then 39.99 euros/month in ADSL, Fiber and THD, with a 12-month commitment. The same offer may involve costs of 37.99 euros/month then 49.99 euros/month in fiber and THD, with a 24-month commitment.
The SFR Premium box is offered at 33.99 euros/month then 46.99 euros/month in ADSL, fiber and THD, with a 12-month commitment. For a subscription of 24 months of commitment, the costs amount to 43.99 euros/month then 56.99 euros/month, in fiber and THD.
What is the commitment period for a Box Bouygues Telecom offer?
Bouygues Telecom offers Internet box offers with a 12-month commitment. You have the possibility to choose between the Bbox Fit (double play offer without TV), the Bbox Must (triple play offer with TV + Internet + landline telephony), the Bbox Ultym (triple play offer with TV + Internet + landline telephony) , the 4G Box (Internet offer compatible with the 4G network) or the 5G Box (ultra-fast Internet offer).
What is the commitment period for a Free box offer?
Free also offers internet box offers with a commitment period of 12 months, such as the Freebox Revolution (a triple play box offer with internet, fixed telephony and TV), the Freebox Pop (a triple play offer available in fiber optic, ADSL and VDSL), the Freebox Delta (a triple play offer including internet, fixed telephony and TV) but also the Freebox Delta S (a double play offer with internet and fixed telephony).
What is the commitment period for Orange box offers?
All internet box offers offered by Orange are non-binding. However, the termination of the Livebox offer requires the payment of costs amounting to €50. If you subscribe to a Discovery or My Optimal Internet offer, you can cancel at any time without cancellation fees.
Commitment end date passed: what can be done?
When the end date of the commitment has passed, the holder of the offer is free to do what he wants, either keep his current package or subscribe to a new Internet box offer.
Access our internet box price comparison
1690601313
#date #commitment #Internet #box #find
