Included Health: Navigating Healthcare Innovation

Redefining Population Health: Trust, Expertise, and the Future of Telehealth

Published August 7, 2025

A Basic Shift Is Underway In How We Approach Population Health. Conventional Healthcare Models Are Being Challenged By A Focus On Individual Needs And Trusted Expertise, Even If That Expertise Isn’t Always Human. This Perspective Comes From Ami Parekh, Chief Health Officer, And Ankoor Shah, VP Of Clinical Excellence At Included Health.

The Conversation Highlights A Critical Point: Healthcare Should Be Defined By The Individual, Not By The System.Matthew Holt, the Original Author, Argues For Increased Primary Care Access, But Parekh Suggests A broader View. The Key Is Finding Someone – Or Something – You Trust To Guide Your Health Decisions.

The Evolution of Telehealth and Its Role in Personalized Care

Telehealth Is No Longer A Novelty, But A Core Component of Modern Healthcare Delivery. Its Evolution Is Driven By The Need For Accessibility, Convenience, And Personalized support. The Future Of Telehealth Lies In Its Ability To Integrate Seamlessly With Other Healthcare services And To Leverage Technology To Enhance The patient Experience.

The Discussion Around Telehealth Also Raises Significant Questions About Data Privacy, Security, And Equity Of access. Ensuring That All Individuals Have Access To Reliable Telehealth Services Is Crucial For Reducing Health Disparities And Improving Overall Population Health Outcomes.

Frequently asked Questions About Population Health and Telehealth

1. What is population health? Population Health Is An Approach To Improving The Health Of A Defined Group Of People, Considering social Determinants Of Health And Focusing On Prevention.
2. How does telehealth improve access to care? Telehealth Extends Healthcare Access To Individuals In Remote Areas, Those With Mobility Issues, And Those With Busy Schedules.
3. What role does trust play in healthcare? Trust is Paramount In The Patient-Provider Relationship, Influencing Adherence To Treatment Plans And Overall health Outcomes.
4. Can AI be a trusted healthcare advisor? Artificial Intelligence can Provide Valuable Insights And Support, But It Should Complement, Not Replace, Human Expertise.
5. How is healthcare being redefined? Healthcare Is Shifting From A Reactive, Disease-Focused Model To A Proactive, Person-Centered Approach.
6. What are social determinants of health? Thes Include Factors Like Socioeconomic Status, Education, And Access To Healthy Food That Impact Health Outcomes.
7. What is the future of primary care? Primary Care Is evolving To Include More Preventative Services, Telehealth Options, And A Greater Focus On Holistic Well-Being.