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Transitioning Focus: How Team Select Home Care Embraced Long-Term Care Services

Team Select Home Care doubles Business with Strategic shift to Long-Term Care

Phoenix, Arizona – Team Select Home Care has experienced a remarkable turnaround, doubling its business after a decisive strategic overhaul. The company, founded 14 years ago, initially operated as a traditional Medicare home health provider, but dramatically pivoted two years ago to concentrate exclusively on long-term care services delivered in the home.

From Medicare to Long-Term Care: A Bold Strategy

The decision to divest from its former divisions and fully embrace long-term care was a calculated risk,according to Fred Johnson,Chief executive officer and President of Team Select Home Care. “by divesting those other divisions,we were able to laser focus and be great at long-term care,” Johnson explained. The company’s leadership recognized the evolving landscape of both Medicare home health and pediatric long-term care, identifying an opportunity to excel in a growing market.

This shift comes at a crucial time for Medicare-certified home health agencies, which are currently grappling with consistent rate cuts imposed by annual medicare payment rules. The proposed 2026 home health rule is projected to be the most ample reduction ever proposed, posing a significant challenge to providers across the nation. According to data from the Centers for Medicare & Medicaid Services, these cuts could impact access to care for millions of seniors.

A Focus on Pediatric and Senior Care

Team Select Home Care’s journey began in 2015 when Johnson, then serving as CFO and Vice President of operations, spearheaded the creation of the company’s pediatric long-term care division. This initiative laid the groundwork for the company’s current business model. Today, the company serves both a medically complex pediatric population and seniors across 16 states, establishing itself as one of the largest pediatric long-term care providers in the country.

Hear’s a snapshot of Team Select Home care’s service breakdown:

Service Category Percentage of Total Services
Pediatric care 65% – 70%
Senior Care 25% – 30%

Growth and Innovation Drive Success

Between 2017 and the present, Team Select Home Care has achieved an notable average compound annual growth rate of 53%. A key driver of this growth has been the implementation of a strategic “de novo” expansion model, consistently launching six to ten new locations each year. The company also received a strategic investment from Court Square capital Partners in 2023, further fueling its expansion.

Did You Know? The home healthcare market is projected to reach $393.1 billion by 2028, driven by an aging population and increasing preference for in-home care.

Leveraging Technology for Better Outcomes

Technology plays a pivotal role in Team Select Home Care’s success. The company has made substantial investments in data analytics, performance metrics, and outcomes tracking. This data-driven approach has enabled it to secure favorable reimbursement rates in managed care states like Florida and Texas, achieving hospitalization rates significantly lower then the industry average. This allows for increased investment in its clinical staff.

pro Tip: Investing in technology and data analytics is vital for optimizing care delivery and improving patient outcomes in the home healthcare sector.

Moreover, Team Select Home Care has developed a cutting-edge predictive hospitalization tool powered by artificial intelligence. This tool analyzes real-time changes in a patient’s condition to identify those at risk of hospitalization, enabling proactive intervention and perhaps saving lives. Johnson believes this innovation will strengthen the company’s relationships with children’s hospitals, which often struggle with discharge planning. It also addresses a critical gap in pediatric care, where approximately 35% of required care hours go unfilled, leaving families seeking support.

The Future of Long-Term Care

The trend toward home-based care is expected to continue accelerating in the coming years, driven by patient preference, cost-effectiveness, and advancements in technology. Companies like Team Select Home Care are at the forefront of this conversion, demonstrating the potential of a focused, data-driven, and technologically advanced approach to long-term care. the coming years will likely see greater emphasis on preventative care, remote monitoring, and personalized treatment plans delivered in the comfort of patients’ homes.

frequently Asked Questions about Long-Term Care


What are your thoughts on the increasing role of AI in healthcare? how can home-based care technology be improved to better serve patients and families?

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How did Team Select’s investment in caregiver training specifically address teh challenges of providing long-term care compared to short-term rehabilitation?

Transitioning Focus: How Team Select Home Care embraced Long-Term Care Services

Understanding the Shift in Home Care Needs

The landscape of home care is evolving. While traditionally focused on short-term, rehabilitative care following hospital stays, there’s a growing demand for long-term care services at home. Team Select Home Care recognized this shift and proactively adapted it’s services to meet the needs of an aging population and individuals with chronic illnesses. This transition wasn’t simply about adding new services; it was a fundamental change in approach, requiring investment in staff training, service offerings, and a deeper understanding of the complexities of chronic condition management.Key drivers included increased life expectancy, a preference for aging in place, and the rising costs of institutional care.

Identifying the Gap: the Rise of Chronic Illness & Aging in Place

Several factors highlighted the need for Team Select to expand into long-term care.

* Demographic Trends: The senior population (65+) is rapidly growing, creating a larger pool of potential clients needing ongoing support.

* Chronic Disease Prevalence: Conditions like diabetes, heart disease, Alzheimer’s, and Parkinson’s require consistent, in-home assistance.

* Patient Preference: A critically important majority of seniors express a strong desire to remain in their homes for provided that possible – aging in place.

* Cost-Effectiveness: Long-term care at home can often be more affordable than nursing home or assisted living facilities.

These trends signaled a clear chance to provide valuable services and improve the quality of life for individuals needing sustained care. We began analyzing data on home health care trends and elderly care services to pinpoint specific areas of unmet need within our service area.

Expanding Service Offerings: A Complete Approach to Long-Term Care

Team Select didn’t just add a few new services; we built a comprehensive suite of long-term care solutions. This involved:

* Personal Care: Assistance with activities of daily living (ADLs) such as bathing, dressing, and eating.

* Homemaker Services: Light housekeeping, laundry, meal preparation, and grocery shopping.

* Medication Management: reminders, organization, and assistance with medication administration (under physician orders).

* Specialized Care: Dedicated care for individuals with specific conditions like:

* Dementia Care: Providing a safe and supportive surroundings for individuals with Alzheimer’s and other forms of dementia.

* Parkinson’s Care: Assistance with mobility, medication, and managing symptoms.

* Post-Stroke Care: Rehabilitation support and assistance with regaining independence.

* Respite Care: Temporary relief for family caregivers, preventing burnout and ensuring continued quality of care.

* Companion Care: Providing social interaction and emotional support to combat loneliness and isolation.

Investing in Specialized Training for Caregivers

Recognizing that long-term care requires a different skillset than short-term rehabilitation, Team Select invested heavily in caregiver training. This included:

  1. Dementia-Specific Training: focusing on dialog techniques, behavior management, and creating a safe environment for individuals with cognitive impairment. We partnered with the Alzheimer’s Association for certification programs.
  2. Chronic Disease Management: Training caregivers to understand the specific needs of individuals with conditions like diabetes, heart failure, and COPD.
  3. Mobility Assistance & Transfer Techniques: Ensuring safe and effective assistance with movement and preventing falls.
  4. First Aid & CPR Certification: Maintaining up-to-date certifications for all caregivers.
  5. Emotional Support & Communication Skills: Equipping caregivers to provide compassionate care and build strong relationships with clients and their families. This included training on active listening and conflict resolution.

Technology Integration for enhanced Care Coordination

To streamline care delivery and improve communication, Team Select integrated several technology solutions:

* Electronic Health Records (EHR): Securely storing and sharing client information among the care team.

* Remote patient monitoring (RPM):

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