Becton Dickinson & Company Field Service Engineer 1 Position in Los Angeles, CA: Content Writer Role Description

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San Diego, CA – Becton, Dickinson and Company (BD), a global leader in medical technology, announced today it is actively recruiting skilled Field Service Engineers. These professionals will be responsible for providing critical on-site support for the company’s Pyxis automated medication dispensing systems.

The positions,based in and around San Diego,california,require individuals to independently deliver customer service through installations,maintenance,and comprehensive support to healthcare facilities.According to recent data from the Bureau of Labor statistics, employment of electromechanical equipment repairers, which includes roles similar to Field Service Engineers, is projected to grow 2 percent from 2022 to 2032.

Key Responsibilities and Qualifications

Triumphant candidates will be tasked with diagnosing and resolving hardware and software issues, executing preventative maintenance, and providing training to healthcare customers. A strong understanding of computer electronics,Windows operating systems,and networking is essential.

BD is seeking individuals possessing advanced mechanical and computer skills.Candidates shoudl also be able to effectively communicate technical facts and maintain detailed service records. physical demands of the role include the ability to lift up to 70 pounds and maintain a valid driver’s licence.

Position Details and Benefits

The Field Service Engineer role is field-based, demanding daily travel within an assigned territory. A company vehicle is provided,and the position may require up to 5% overnight travel. BD emphasizes a collaborative work habitat, and many roles require a minimum of four days of on-site presence per week.

BD offers a comprehensive benefits package and a competitive salary, with a range of $23.80 to $36.80 per hour. The company also prioritizes associate well-being, progress, and performance-based rewards.

Did You Know? Automated dispensing systems like those supported by BD’s Field Service engineers have been shown to reduce medication errors by as much as 88%, improving patient safety and freeing up valuable clinician time.

Preferred Candidate Profile

While not required, an Associate Degree in Healthcare Technology or a related technical field, along with prior experience in biomedical equipment maintenance – particularly within a hospital setting or through military service – is highly desirable. Prior experience in Automated Teller Machine (ATM) repair and a Customer Support Certification are considered valuable assets.

Qualification	Required	Preferred
associate Degree	No	Yes
Military Bio-Med Experience	No	Yes
Hospital pharmacy Tech Experience	No	Yes
Customer Support Certification	No	Yes

Pro Tip: Demonstrating a commitment to ongoing professional development and a collaborative spirit will considerably enhance your candidacy for this and similar roles in the medical technology sector.

About BD

BD is one of the largest global medical technology companies in the world, dedicated to ‘Advancing the world of health.’ The company’s solutions are designed to prevent medication errors, improve clinician efficiency, and enhance patient safety.BD’s Pyxis brand is recognized for combining proven technology with practical intelligence.

The Growing Importance of Field Service Engineering

Field Service Engineers play an increasingly critical role in maintaining the uptime and reliability of complex medical equipment. As healthcare technology continues to evolve, the demand for skilled professionals who can install, maintain, and repair these systems will only continue to grow. These roles are particularly vital for companies like BD, which rely on the consistent performance of their technology to support patient care.

Frequently Asked Questions

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## Effective Communication for BD Field service Engineer 1: A Content Writing Guide

Becton Dickinson (BD) Field Service Engineer 1 – Los Angeles,CA: A Content Writer’s Perspective

This article dissects the Becton Dickinson (BD) Field Service Engineer 1 position in Los Angeles,CA,specifically focusing on the content writing aspects required for success in this role. While primarily a technical position,effective communication – and therefore,strong content writing skills – are crucial. We’ll explore the necessary documentation, reporting, and training material creation expected of a Field Service Engineer 1 at BD.

Understanding the Core Role: Field Service Engineer 1 at BD

The Field Service Engineer 1 at BD is responsible for installing, maintaining, and repairing BD’s medical equipment within assigned territories (in this case, Los Angeles, CA). This isn’t just about technical expertise; it’s about translating that expertise into understandable information for various audiences. Key responsibilities include:

* Equipment Installation & Repair: Troubleshooting, diagnosing, and resolving equipment malfunctions.

* Preventative Maintenance: Performing scheduled maintenance to ensure optimal performance and longevity of BD instruments.

* Customer Support: Providing on-site and remote technical assistance to healthcare professionals.

* Documentation & Reporting: This is where content writing comes in. Maintaining accurate service records, writing detailed reports, and creating technical documentation.

* Training: Assisting with the training of hospital staff and other end-users on equipment operation and maintenance.

The Content Writing Demands: Beyond Technical skills

While a degree in biomedical engineering, electronics, or a related field is typically required, the ability to write clearly and concisely is paramount. Here’s a breakdown of the content writing tasks you’ll likely encounter:

1. service Reports: Detailed and Accurate Documentation

Service reports are the cornerstone of the Field Service Engineer’s documentation. These aren’t just speedy notes; they are formal records used for:

* Billing & Invoicing: Accurate descriptions of work performed justify service charges.

* Equipment History: Tracking repair history helps identify recurring issues and improve product reliability.

* Regulatory Compliance: Maintaining detailed records is frequently enough required for medical device regulations (FDA, etc.).

Key Content Elements:

* Problem Description: A clear, concise clarification of the issue reported by the customer. Avoid jargon where possible.

* troubleshooting Steps: A numbered list of steps taken to diagnose the problem.

* Parts Replaced: A detailed list of parts used, including part numbers and quantities.

* Resolution: A clear explanation of how the problem was resolved.

* Preventative Actions: Recommendations for preventing future issues.

2. Technical Documentation: Creating User-Friendly Guides

Field Service Engineers often contribute to the creation and maintenance of technical documentation, including:

* Installation Guides: Step-by-step instructions for installing BD equipment.

* Maintenance Manuals: Detailed procedures for performing preventative maintenance.

* Troubleshooting Guides: Flowcharts and checklists to help technicians diagnose and resolve common issues.

* Quick Reference Guides: Concise summaries of key information for quick access.

Content Writing Best Practices:

* Audience Awareness: Tailor the language and level of detail to the intended audience (e.g., trained technicians vs. hospital staff).

* Visual Aids: Use diagrams, illustrations, and screenshots to clarify complex procedures.

* Clear and concise Language: Avoid ambiguity and technical jargon.

* Structured Formatting: Use headings, subheadings, bullet points, and numbered lists to improve readability.

3. Training Materials: Empowering End-Users

Training hospital staff on BD equipment requires creating effective training materials. This coudl include:

* Presentation Slides: Visually engaging presentations covering equipment operation and maintenance.

* Training Manuals: Thorough guides with detailed instructions and exercises.

* Video Tutorials: Short, informative videos demonstrating key procedures.

* FAQ Documents: Addressing common questions and concerns.

Content Strategy for Training:

* Learning Objectives: Clearly define what participants should be able to do after completing the training.

* Interactive Elements: Incorporate quizzes, exercises, and hands-on demonstrations to enhance engagement.

* Accessibility: Ensure materials are accessible to individuals with disabilities.

4. Internal Knowledge Base Contributions: Sharing Expertise

BD likely maintains an internal knowledge base where Field Service Engineers can share their experiences and best practices. Contributing to this knowledge base requires:

* Writing Clear and Concise Articles: Summarizing solutions to common problems.

* Creating Troubleshooting guides: Documenting effective troubleshooting techniques.

* Sharing Lessons Learned: Identifying potential issues and recommending preventative measures.

Skills to Highlight: Content Writing for Your Application

When applying for this position, emphasize the following content writing skills:

* Technical Writing Proficiency: Demonstrated ability to write clear, concise, and accurate technical documentation.

* Report Writing Skills: Experience creating detailed and informative service reports.

* Communication Skills: Ability to effectively communicate technical information to both technical and non-technical audiences.

* Attention to Detail: Ensuring accuracy and completeness in all documentation.

* Software Proficiency: Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and possibly document management systems.

Benefits of Working at Becton Dickinson

Beyond the