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SCI Catheters: Hollister Wins Access Expansion | Policy Change

Beyond Access: How a Catheter Policy Change Signals a Revolution in Preventative Healthcare

For decades, Medicare beneficiaries with spinal cord injuries (SCI) faced a frustrating paradox: to qualify for the medical devices proven to prevent life-disrupting urinary tract infections (UTIs), they often had to suffer through multiple infections first. As of January 1, 2026, that changes. A landmark policy shift, spearheaded by Hollister Incorporated’s advocacy, now guarantees access to closed system intermittent catheters for anyone diagnosed with SCI, regardless of infection history. But this isn’t just a win for patients; it’s a bellwether for a broader, proactive approach to healthcare – one that prioritizes prevention and patient dignity, and one that could reshape the future of medical device access.

The High Cost of Waiting: UTIs and the SCI Community

UTIs are a leading cause of secondary complications for individuals with SCI, significantly impacting quality of life and leading to costly hospitalizations. The restrictive previous policy wasn’t simply inconvenient; it was demonstrably harmful. Studies have shown a direct correlation between recurrent UTIs and increased risk of kidney damage, sepsis, and even mortality in this population. For years, the system effectively penalized individuals for proactively managing their health, forcing them to endure preventable suffering. This change, therefore, isn’t merely about providing a device; it’s about restoring agency and respecting the inherent value of preventative care.

Hollister’s Advocacy: A Blueprint for Patient-Centric Change

The policy reversal didn’t happen by accident. Hollister Incorporated, under the leadership of Casey Haan, Senior Director of Market Access and Government Affairs, waged a three-year campaign focused on data-driven advocacy and collaboration with Durable Medical Equipment Medicare Administrative Contractors (DME MACs). Their success highlights a crucial lesson: effective advocacy requires not just passion, but a deep understanding of policy mechanisms and a willingness to engage constructively with stakeholders. This strategic approach serves as a model for other MedTech companies and patient advocacy groups seeking to navigate complex regulatory landscapes.

The Power of Prevention: Shifting the Healthcare Paradigm

The core of Hollister’s argument centered on the economic and human cost of treating UTIs versus preventing them. Closed system intermittent catheters significantly reduce the risk of infection by minimizing exposure to bacteria during catheterization. By covering these devices proactively, Medicare isn’t just improving patient outcomes; it’s potentially reducing overall healthcare expenditures. This victory could pave the way for broader coverage of preventative technologies in other chronic disease management areas. Imagine a future where proactive interventions are routinely reimbursed, rather than reactive treatments – a future where healthcare truly focuses on keeping people healthy, not just treating them when they’re sick.

Looking Ahead: The Rise of Personalized and Proactive Medical Device Access

This policy change is likely to accelerate several key trends in the medical device industry. First, we can expect increased demand for closed system intermittent catheters, driving innovation in design and materials. Second, it will likely fuel a broader conversation about the role of remote patient monitoring and telehealth in managing chronic conditions. As technology advances, the ability to remotely monitor patients and proactively adjust treatment plans will become increasingly important. Third, and perhaps most significantly, this decision underscores the growing importance of patient-reported outcomes (PROs) in shaping healthcare policy. The voices of individuals living with SCI were instrumental in driving this change, and their experiences will continue to be vital in shaping the future of healthcare.

The Role of Data and AI in Personalized Catheter Care

Beyond simply expanding access, the future of catheter care will likely involve increasingly personalized solutions. Data analytics and artificial intelligence (AI) can play a crucial role in identifying individual risk factors for UTIs and tailoring catheterization schedules and techniques accordingly. Smart catheters equipped with sensors could provide real-time data on urine flow, temperature, and bacterial presence, allowing for early detection of potential infections. Research into biocompatible materials and antimicrobial coatings is also promising, potentially leading to catheters that further reduce the risk of infection. This level of personalization will require robust data privacy safeguards and ethical considerations, but the potential benefits are immense.

Implications for Continence Care and Beyond

The impact of this policy change extends beyond SCI. It sets a precedent for expanding access to preventative technologies for other conditions affecting continence, such as multiple sclerosis, Parkinson’s disease, and diabetes. Furthermore, it reinforces the importance of advocating for policies that prioritize patient well-being and empower individuals to take control of their health. The Hollister case demonstrates that meaningful change is possible when industry, advocacy groups, and policymakers work together towards a common goal. What are your predictions for the future of preventative healthcare access? Share your thoughts in the comments below!

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