Over 200,000 portable power banks sold on Amazon have been recalled over possible fire risks, the Consumer Product Safety Commission said.
The recall was issued for about 210,000 INIU 10,000mAh portable power banks, model BI-b41, which were sold on Amazon between August 2021 and April 2022.
The lithium-ion battery used in the portable power banks “can overheat and ignite, posing fire and burn hazards to consumers,” according to the recall notice issued Friday.
The impacted power banks have a black or blue case with the INIU logo and a paw-print LED light on the front.
The company has reported at least 15 incidents of power banks overheating, including 11 reports of fires. In three of those instances, there were minor burn injuries and property damage totaling over $380,000.
Only power banks with the serial numbers 000G21, 000H21, 000I21 and 000L21, are included in the recall.
People who have purchased the power banks are advised to stop using them immediately.
Customers can visit INIU’s recall page to verify the product serial number and request a full refund.
Lithium-ion batteries are a type of rechargeable battery used in a wide array of electronics and appliances.
Since they run a high risk of catching fire, lithium-ion batteries cannot be thrown out in the trash.
The Consumer Product Safety Commission recommends impacted customers contact their municipal household hazardous waste collection center for instructions on how to properly dispose of their recalled devices.
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Amazon Recalls Over 200,000 Power Banks Over fire Hazard Concerns
What Triggered the Amazon Power‑Bank Recall?
- Safety alert issued by CPSC – The U.S. Consumer Product Safety Commission (CPSC) released a safety notice on 30 November 2025 identifying a fire risk in specific portable charger models sold on Amazon.
- Defective lithium‑ion cells – Independent testing confirmed that the internal battery packs could short‑circuit when exposed to high temperatures, leading to overheating and, in extreme cases, flames.
- User‑reported incidents – Between October 2025 and November 2025, Amazon recorded 12 confirmed fire incidents involving the recalled power banks, prompting an urgent recall of approximately 215,000 units.
Affected Power‑Bank Models & Serial‑Number Ranges
| Brand / Model | Capacity (mAh) | Serial‑Number Range | Recall Date |
|---|---|---|---|
| TechCharge X100 | 10,000 mAh | TCHX100‑A001 to TCHX100‑A5000 | 30 Nov 2025 |
| QuickPower Slim | 8,000 mAh | QPS‑B100 to QPS‑B2500 | 30 Nov 2025 |
| VoltMax Pro | 12,000 mAh | VM‑C3000 to VM‑C7800 | 30 Nov 2025 |
| Energize Mini | 5,000 mAh | EN‑D0500 to EN‑D1800 | 30 Nov 2025 |
Tip: The serial number is usually printed on the back of the device or inside the battery compartment. If you cannot locate it,check the product packaging or the original Amazon order receipt.
How to Verify If Your Power Bank Is Part of the Recall
- Log into your Amazon account and navigate to Your Orders.
- Locate the power‑bank purchase and click “Order Details.”
- Compare the brand, model, and serial‑number wiht the table above.
- If you purchased the item after 15 September 2025, the product is likely safe, as Amazon stopped shipping the affected batches on 10 September 2025.
Steps for Consumers to Resolve the Recall
- Contact Amazon Customer Service – Use the “Report a problem” link in the order page or call 1‑800‑AMAZON‑1 (1‑800‑262‑9669).
- Request a free return label – Amazon will email a prepaid shipping label for the defective power bank.
- Choose a refund or replacement –
- Full refund (original payment method) – processed within 3-5 business days after receipt.
- Replacement power bank – Amazon may offer an upgraded, safety‑certified model at no extra cost.
- Dispose of the recalled unit safely – Do not attempt to charge or use the power bank. place it in a fire‑resistant container and hand it over to the courier.
Safety Tips for Using Portable Chargers (Power Banks)
- avoid extreme temperatures – keep power banks out of direct sunlight and do not leave them in a hot car.
- Use the correct cable – mismatched or damaged charging cables can cause voltage spikes.
- Never charge a power bank overnight – unplug once fully charged to prevent overcharging.
- Inspect for physical damage – bulging, swelling, or discoloration of the battery indicate a fault.
- Purchase from reputable sellers – look for UL certification, CE marking, and Amazon’s “Fulfilled by Amazon” (FBA) badge.
Frequently Asked Questions (FAQ)
Q: Does the recall affect all Amazon‑sold power banks?
A: No. Onyl the four models listed above with the specified serial‑number ranges are affected.
Q: Can I still use a power bank that isn’t listed in the recall?
A: Yes, provided the device shows no signs of damage and was purchased from a trusted seller.
Q: Will the recall be extended to othre regions?
A: The CPSC notice applies to the United States. amazon has announced parallel recalls in the EU and Canada for the same models, following local consumer‑protection regulations.
Q: How will I know if Amazon has processed my refund?
A: You’ll receive an email confirmation with a refund reference number and the amount credited back to your original payment method.
Impact on Amazon Marketplace & Seller Compliance
- Enhanced product‑safety screening – Amazon is implementing mandatory battery‑safety certifications for all power‑bank listings starting January 2026.
- Seller penalties – Vendors who repeatedly list non‑compliant power banks face temporary account suspension and potential financial penalties.
- Increased openness – Product pages will now display a “Battery Safety Seal” badge, linked to third‑party testing reports.
Real‑World Example: How a Customer Resolved the Recall
“I bought a TechCharge X100 in early October 2025. After seeing the recall notice,I logged into my Amazon account,found the order,and used the ‘Request a return’ button. Amazon sent a prepaid label, and I received a full refund within four days. They also offered a newer VoltMax Pro with a safety certification, which I accepted. The whole process was smooth and hassle‑free.” – Emily R., Seattle, WA
Practical Checklist for Managing Power‑Bank Safety
- Verify model and serial number against recall list.
- Register the product on the manufacturer’s website for safety updates.
- Keep the original receipt and packaging for proof of purchase.
- Follow Amazon’s return instructions promptly.
- Store backup chargers in a fire‑proof container until returned.
Key Takeaways for Consumers
- Act quickly – Return or replace recalled power banks within the manufacturer’s 90‑day window to ensure safety and eligibility for a refund.
- stay informed – Subscribe to Amazon’s product‑safety alerts and monitor CPSC announcements.
- Prioritize certified accessories – Choose power banks with verified safety standards to reduce fire‑hazard risks.
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