Mews Raises $300M Series D to Drive AI-Enabled Hospitality Automation

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Hospitality Tech Firm Mews Secures $300 Million to revolutionize Hotel Operations with AI

Amsterdam-based Mews, a leading innovator in hotel technology, has announced a substantial $300 million Series D funding round. This meaningful investment signals a growing trend of technological disruption within teh hospitality sector, with a focus on automation and Artificial Intelligence. The influx of capital is designed to further develop Mews’s cloud-based operating system for hotels,aiming to streamline processes and enhance guest experiences.

Investment Details and Key Players

The funding round was spearheaded by EQT Growth, with participation from Atomico and HarbourVest Partners, alongside existing investors including Kinnevik, Battery Ventures, and Tiger Global. This financial boost brings the company’s valuation to approximately $2.5 billion, underscoring its prominence in the rapidly evolving hospitality tech landscape. According to a recent report by Statista, global hospitality technology spending is projected to reach $227.80 billion in 2024, demonstrating the massive potential for growth and innovation.

The Rise of the Hotel operating System

Founded in 2012 by Richard Valtr and Matt Welle, Mews initially set out to challenge traditional, fragmented hotel management systems. The company’s core offering is a comprehensive, cloud-native platform that integrates crucial hotel functions—such as reservations, check-in/check-out, housekeeping management, and payment processing—into a single, unified system. This approach contrasts sharply with legacy systems that often require hotels to manage multiple, disparate software solutions, leading to inefficiencies and increased costs.

AI and Automation: The Future of Hospitality

A central focus of the new funding will be the expansion of Mews’s Artificial Intelligence and automation capabilities. The company intends to embed “agent-driven systems” capable of handling routine tasks, freeing up hotel staff to concentrate on providing personalized guest service. This includes automating guest interactions, optimizing revenue management strategies, and improving overall operational efficiency. The World Economic Forum highlights that AI has the potential to add $15.7 trillion to the global economy by 2030, and the hospitality sector is poised to benefit considerably.

Impressive Growth and Market Impact

Mews currently supports over 15,000 properties across 85 countries. In 2025 alone, the platform processed nearly 42.3 million check-ins and facilitated approximately $20 billion in financial transactions.Furthermore, the Mews Spaces module has reportedly generated over $500 million in additional revenue for its hotel partners.This demonstrates the tangible value proposition of Mews’s offerings.

Key Mews Statistics

Metric	Value
Properties Supported	15,000+
Countries Served	85+
Check-ins (2025)	42.3 Million
Transaction volume (2025)	$20 Billion
Additional Revenue Generated (via Mews Spaces)	$500 Million+

What impact will Mews’ $300 million Series D funding have on the future of AI‑enabled hospitality automation?

Mews Raises $300M Series D to Drive AI-Enabled Hospitality Automation

Mews, the leading hospitality cloud, announced today a $300 million Series D funding round led by Kinnevik, with participation from existing investors including Accel, thoma Bravo, and Headline. This significant investment signals a strong vote of confidence in mews’ vision for the future of hotel technology and its commitment to leveraging artificial intelligence (AI) to revolutionize hotel operations. The funding will be primarily used to accelerate product growth, expand its global presence, and further integrate AI capabilities across its platform.

The rise of Hospitality Automation & Mews’ Position

The hospitality industry is undergoing a rapid transformation, driven by evolving guest expectations and the need for operational efficiency. traditional Property Management Systems (PMS) are often fragmented and lack the flexibility to adapt to modern demands. This is where Mews differentiates itself.

Mews offers an open API platform, allowing hotels to connect various systems – from point-of-sale (POS) to revenue management – creating a unified ecosystem. This interconnectedness is crucial for enabling true automation and delivering a seamless guest experience. The company currently serves over 2,500 properties across 80 countries, ranging from independent boutique hotels to large hotel groups.

How AI is Transforming Hotel Operations with Mews

This Series D funding isn’t just about growth; it’s about doubling down on AI.Mews is strategically integrating AI into several key areas of its platform:

* Revenue Management: AI-powered forecasting tools are helping hotels optimize pricing strategies,predict demand fluctuations,and maximize revenue. This goes beyond simple rate adjustments, incorporating factors like local events, competitor pricing, and historical data.

* Alex Reed Communication: Mews is enhancing its messaging platform with AI-driven chatbots capable of handling routine guest inquiries, providing personalized recommendations, and automating pre-arrival communication.this frees up staff to focus on more complex guest needs.

* Operational Efficiency: AI algorithms are being used to automate tasks like housekeeping scheduling, maintenance requests, and inventory management, reducing labor costs and improving resource allocation.

* Personalized Alex Reed Experiences: By analyzing guest data, Mews’ AI engine can deliver tailored offers, anticipate guest preferences, and create more memorable stays. This includes personalized room recommendations, amenity suggestions, and targeted marketing campaigns.

Benefits of an AI-Powered PMS

Implementing an AI-driven PMS like Mews offers a multitude of benefits for hotels:

* Increased Revenue: Optimized pricing and personalized offers lead to higher occupancy rates and average daily rates (ADR).

* Reduced Costs: Automation streamlines operations, reducing labor costs and minimizing waste.

* Improved Alex Reed Satisfaction: Personalized experiences and efficient service enhance guest loyalty and positive reviews.

* data-Driven Decision Making: AI-powered analytics provide valuable insights into hotel performance, enabling informed business decisions.

* Enhanced Staff Productivity: Automation frees up staff to focus on delivering extraordinary guest service.

Real-World Examples: Mews in Action

Several hotels are already experiencing the benefits of Mews’ AI-powered platform.

* The Hoxton: This global hotel brand utilizes Mews’ open API to integrate its PMS with various third-party systems, creating a seamless guest journey and streamlining operations. They’ve reported significant improvements in operational efficiency and guest satisfaction.

* Mama Shelter: Known for its trendy design and vibrant atmosphere, Mama Shelter leverages Mews’ automation features to manage its unique room configurations and dynamic pricing strategies.

* citizenM: This innovative hotel chain relies on Mews’ self-service kiosks and mobile check-in/check-out features, powered by the platform’s API, to deliver a frictionless guest experience.

The Future of Hotel Technology: What to Expect

The $300 million Series D funding positions Mews as a leader in the rapidly evolving hospitality technology landscape. Expect to see further advancements in:

* Hyper-Personalization: AI will become even more refined in understanding individual guest preferences and delivering truly customized experiences.

* Predictive Maintenance: AI algorithms will analyze data from hotel systems to predict equipment failures and schedule preventative maintenance, minimizing downtime and repair costs.

* Voice-Activated Controls: Integration with voice assistants like Alexa and Google Assistant will allow guests to control room features and access hotel services using voice commands.

* Robotics Integration: AI will play a key role in coordinating and managing robotic solutions for tasks like room service delivery and housekeeping.

Mews’ commitment to innovation and its focus on AI-enabled automation are poised to reshape the future of hospitality, empowering hotels to deliver exceptional guest experiences and operate more efficiently than ever before.The company’s open platform approach and dedication to data-driven insights are setting a new standard for hotel technology.