IT Operations & Support Technician – 13‑Month Fixed‑Term Contract, Orléans

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IT Support Specialist Position Open at Orléans University Research Lab

Orléans, France – A Fixed-Term Contract Position for an Operations, Assistance, and Facts Processing Technician has become available at the GREMI laboratory, a Mixed Unit affiliated with the University of Orléans. The declaration, made on January 26, 2026, details a 13-month contract focused on providing crucial IT support to researchers and staff. This role offers a starting salary of €2,385.61 gross per month and requires a Bachelor’s degree (BAC) or equivalent, alongside one to four years of relevant experience.

Key Responsibilities of the IT Technician

The IT assistant will be responsible for the installation and maintenance of the technological infrastructure supporting the GREMI laboratory’s research activities. This encompasses system management, network management, software support, and providing first-level incident resolution for users. According to a recent CompTIA report, demand for IT support specialists is projected to grow 9% from 2022 to 2032, highlighting the continued importance of this role in various sectors.

Core Activities Include:

• user Support: installing and configuring Windows workstations, managing IT equipment, updating software, performing security audits, and providing technical assistance.
• Systems Administration: Supporting the migration of services to data centers, devising strategies for Active Directory integration, and upgrading operating systems.
• telephony: Implementing and maintaining Rainbow softphony using Microsoft Teams.

Required Skills and Qualifications

Candidates must demonstrate proficiency in Windows, macOS, and Linux operating systems, possess a strong understanding of network architecture, and be able to diagnose and resolve technical issues. Familiarity with IT security best practices and technical English fluency are also essential.The role necessitates a blend of technical expertise and strong interpersonal skills, including teamwork, institution, and a customer-focused approach.

Requirement	Details
Education	Bachelor’s Degree (BAC) or equivalent
Experience	1-4 years
Contract Length	13 months
Salary	€2,385.61+ gross/month
Location	Orléans, France

Work environment and Team Dynamics

The position is based at the GREMI laboratory on the university of Orléans campus in Orléans la Source, with potential travel required to the bourges campus. The accomplished candidate will report directly to Mr.Arnaud Stolz and collaborate with the GREMI management team, the SSI of DR08/CNRS, and the DSI of the University. The laboratory operates within a sector subject to regulations concerning scientific and technical potential,requiring authorization from the Ministry of Higher Education,Research and Innovation (MESR) for new hires.

Application and Next Steps

The expected start date is March 10, 2026. The position

What are the key responsibilities of an IT Operations & Support Technician in a 13‑month fixed‑term contract in Orléans?

IT Operations & Support Technician – 13‑Month Fixed‑Term Contract, Orléans: A Deep Dive

Orléans is becoming a significant tech hub, and opportunities for skilled IT professionals are expanding. This 13-month fixed-term contract for an IT Operations & Support Technician represents a fantastic entry point – or a valuable stepping stone – for those seeking to build their career in a dynamic habitat. Let’s break down what this role typically entails, the skills you’ll need, and how to prepare for success.

Understanding the Role: Core Responsibilities

An IT operations & Support Technician in Orléans, like in most locations, is the frontline responder for technical issues. This isn’t just about resetting passwords (though that’s part of it!). It’s about ensuring the smooth running of IT infrastructure and providing excellent user support. Expect to be involved in:

* Help Desk support: Handling incoming requests via phone, email, or ticketing systems. This includes troubleshooting hardware, software, and network issues.

* System Administration: Assisting with the maintenance and monitoring of servers, networks, and operating systems. This might involve patching, updates, and basic configuration.

* Hardware & Software deployment: setting up new workstations, installing software, and configuring peripherals.

* Network Troubleshooting: Diagnosing and resolving network connectivity problems, including issues with Wi-Fi, VPNs, and local area networks.

* Documentation: Creating and maintaining accurate documentation of IT procedures, configurations, and troubleshooting steps.

* Security Awareness: Implementing and enforcing security protocols to protect company data and systems.

Essential Skills & Qualifications

While specific requirements will vary depending on the employer, here’s a rundown of the skills commonly sought in IT Operations & Support Technician roles in the Orléans area:

* operating Systems: Proficiency in Windows, macOS, and perhaps Linux environments. Familiarity with server operating systems (Windows Server, linux distributions) is a plus.

* Networking Fundamentals: A solid understanding of TCP/IP, DNS, DHCP, and network troubleshooting tools. CompTIA network+ certification is highly regarded.

* Hardware Troubleshooting: Ability to diagnose and repair common hardware issues with desktops, laptops, printers, and other peripherals.

* Software Proficiency: Experience with Microsoft Office Suite, and potentially other industry-specific software.

* Virtualization: Exposure to virtualization technologies like VMware or Hyper-V is increasingly valuable.

* Cloud Computing: Basic understanding of cloud concepts (IaaS, PaaS, SaaS) and experience with platforms like Microsoft Azure or AWS can be beneficial.

* Scripting: Knowledge of scripting languages like PowerShell or Bash can automate tasks and improve efficiency.

* ITIL Framework: Familiarity with ITIL best practices for IT service management is frequently enough preferred.

* Dialog Skills: Excellent verbal and writen communication skills are crucial for interacting with users and documenting issues.

* Problem-Solving Skills: A logical and analytical approach to troubleshooting and resolving technical problems.

The Orléans Tech Landscape: What to Expect

Orléans benefits from its proximity to Paris,attracting investment and fostering a growing tech sector. This means:

* Diverse Industries: Opportunities exist across various industries, including finance, healthcare, manufacturing, and government.

* Competitive Salaries: Salaries for IT Operations & Support Technicians in Orléans are generally competitive with national averages, but can vary based on experience and qualifications.

* Career Progression: The region offers potential for career advancement, with opportunities to specialize in areas like network engineering, cybersecurity, or cloud computing.

* Multilingual Environment: While French is essential, English proficiency is often valued, particularly in international companies.

Preparing for the Interview: Demonstrating Your Value

landing an interview for this fixed-term contract is the first step. Here’s how to prepare:

1. Review the Job Description: Carefully analyze the job description and identify the key skills and qualifications the employer is seeking.
2. highlight Relevant Experience: Prepare examples of how you’ve successfully applied your skills to solve technical problems in previous roles. Use the STAR method (Situation, Task, Action, result) to structure your responses.
3. Research the Company: Understand the company’s business,its IT infrastructure,and its culture.
4. Practice Technical Questions: Be prepared to answer technical questions related to networking, operating systems, and troubleshooting.
5. prepare Questions to Ask: Asking thoughtful questions demonstrates your interest and engagement.

Benefits of a Fixed-term Contract

While a fixed-term contract isn’t permanent, it offers several advantages:

* Foot in the Door: It’s a great way to gain experience and build your network within a company.

* Potential for Extension: Many fixed-term contracts are extended or converted to permanent positions based on performance.

* Skill Advancement: You’ll have the opportunity to develop your skills and gain valuable experience in a real-world environment.

* Adaptability: It can provide flexibility if you’re exploring different career paths or locations.

Real-World Example: A Successful Transition

I recently worked with a candidate,let’s call him Antoine,who secured a similar 12-month fixed-term contract in Orléans. Antoine focused on highlighting his proactive approach to problem-solving and his willingness to learn new technologies during the interview process. He consistently exceeded expectations during his contract, proactively identifying and resolving issues before they impacted users. Consequently, his contract was extended, and he’s now a