DHL Group is currently seeking a Sales Support Manager to join its Integrated Warehousing Services (IWS) team in Dallas, Texas. This role focuses on providing crucial support to the sales organization, facilitating the growth of DHL’s warehousing solutions within the North American market. The position is part of a broader trend of investment in logistics infrastructure in the Dallas-Fort Worth area, a key hub for distribution and e-commerce.
The demand for robust warehousing and fulfillment services continues to rise, driven by the expansion of e-commerce and the increasing complexity of global supply chains. DHL’s investment in this role reflects a commitment to meeting this demand and strengthening its position as a leading provider of logistics solutions. The IWS Sales Support Manager will play a critical role in ensuring the sales team has the resources and information needed to effectively pursue new business opportunities and manage existing client relationships.
Role and Responsibilities
The Sales Support Manager will be responsible for a range of tasks, including preparing sales proposals, managing sales data, coordinating presentations, and assisting with contract negotiations. According to the job description, the ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of success in a sales support role. Experience within the supply chain or logistics industry is highly desirable. The position requires close collaboration with various internal teams, including sales, operations, and finance.
DHL’s Investment in North Texas
This hiring announcement comes amid significant investment by DHL in the Dallas-Fort Worth region. In February 2026, DHL eCommerce announced a $57.5 million investment in a new distribution center in the area according to DHL. This new facility is intended to enhance DHL’s e-commerce fulfillment capabilities and support the growing needs of its customers. Volvo Group is collaborating with DHL Supply Chain on autonomous operations in Texas as reported by Volvo Group, signaling a broader trend toward technological innovation within the logistics sector.
Recent Challenges for DHL in the Region
While DHL is expanding in some areas of North Texas, the company is also facing challenges elsewhere. In February 2026, WFAA reported that DHL is closing its Carrollton facility, impacting over 100 workers according to WFAA. This closure suggests a strategic realignment of DHL’s operations within the region, potentially focusing on larger, more automated facilities. Eight DHL workers in Texas have filed a lawsuit alleging racial discrimination and retaliation as reported by hcamag.com. The lawsuit is ongoing and the allegations have not been proven in court.
Broader Tech and Logistics Trends in North Texas
The Dallas-Fort Worth area is experiencing significant growth in the technology and logistics sectors. Cognigy, a global AI agent leader, recently relocated its U.S. Headquarters from San Francisco to North Texas according to Dallas Innovates, further solidifying the region’s position as a hub for innovation. This influx of technology companies is driving demand for skilled workers and contributing to the area’s economic growth. The concentration of logistics companies in the region is also attracting investment in infrastructure and technology, creating a virtuous cycle of growth.
The IWS Sales Support Manager position at DHL represents an opportunity to contribute to a dynamic and growing organization within a strategically important region. As DHL continues to invest in its North Texas operations and adapt to evolving market demands, roles like this will be crucial to its success. Interested candidates are encouraged to apply through the DHL Group careers website.
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