A rapidly expanding Korean server hosting company, Ebube Hosting (too known as 빅닷 or Huge Dot), is responding to customer feedback after a recent surge in popularity. The company, which offers a range of hosting solutions, has seen its customer base exceed 200 users, prompting both celebration and scrutiny regarding service quality and promotional practices. The situation highlights the challenges faced by quickly scaling tech startups and the importance of transparent communication with customers.
Ebube Hosting, registered with business number 2552102073 and headquartered in Gyeonggi-do province, has been aggressively promoting its services with frequent discounts and promotions, including a recent 90% off Lunar Novel Year sale and a Valentine’s Day offer for couples. These promotions, coupled with competitive pricing – starting at ₩4,000 (approximately $3 USD) for 4GB of RAM – have fueled its growth. The company’s website is furrr.kr, and they maintain a Discord server for community engagement: https://discord.gg/YhXXw53VFX.
However, the rapid expansion hasn’t been without its challenges. A recent post on the Hanmapo community forum, translated as “I’ve never seen a review like this before,” sparked a discussion about the authenticity of customer testimonials. The post, from a user named moveout824, alleges that the company did not solicit positive reviews or offer incentives for them. The user explicitly states they were not asked by acquaintances to write positive reviews, nor were they offered bribes or undisclosed payments. The full post can be found on Hanmapo.
Sim Jae-yeon, the CEO of Ebube Hosting, addressed the concerns in a follow-up post, acknowledging that she had asked a staff member to improve the quality of promotional materials. She also confirmed that the company has received several genuine, unsolicited positive reviews. The company offers a variety of server configurations, utilizing Intel Xeon Platinum 8259cl, AMD EPYC 7002™, and AMD Ryzen 9 950X3D processors, along with Samsung PM9A3 and Crucial PCIe 5.0 T705 NVMe storage. RAM options range from DDR4 2933mhz to DDR5 5600mHz, and the service includes dual network connectivity with DDoS protection.
Currently, Ebube Hosting is offering a 20% discount for new customers to celebrate reaching the 200-customer milestone. This promotion, running until January 19, 2026, applies to various RAM tiers, with prices ranging from ₩4,000 for 4GB to ₩48,000 for 20GB. A Ryzen 9950X3D option is also available, starting at ₩14,400 for 4GB of RAM. However, the company notes that resources, particularly memory, are nearing capacity, potentially leading to a waiting list for new customers. Details of the 20% discount can be found on Hanmapo.
The company’s growth trajectory is notable, having achieved 200 customers within approximately two months of launching. Ebube Hosting’s business registration information, as verified by MoneyPin, confirms its status as a small-scale retailer engaged in online retail. More information about Ebube Hosting’s business registration can be found on MoneyPin. Sim Jae-yeon is also active on Instagram under the handle @shimjaeyoun, with 553 followers as of February 20, 2026.
As Ebube Hosting continues to scale, maintaining service quality and addressing customer concerns will be crucial. The company’s response to recent feedback suggests a willingness to engage with its user base, but sustained growth will require ongoing investment in infrastructure and customer support. The next few months will be a key period for Ebube Hosting as it navigates the challenges of rapid expansion and establishes itself as a reliable provider in the competitive Korean hosting market.
What are your thoughts on the balance between aggressive marketing and transparent customer communication in the tech industry? Share your opinions in the comments below.
