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Datacenter Automation Systems Technical Writer – Moncks Corner, SC or Council Bluffs, IA

by Sophie Lin - Technology Editor

The increasing complexity of data centers is driving demand for specialized roles focused on automation and efficiency. CBRE, a global leader in commercial real estate services, is currently seeking a mid-level Datacenter Automation Systems (DAS) Technical Writer to contribute to the implementation of advanced automation technologies within its data center operations. This role focuses on documenting procedures for autonomous vehicles, semi-autonomous systems, and permanently installed equipment, reflecting a broader industry trend toward robotic solutions in critical infrastructure.

The position, announced publicly through CBRE’s careers portal, will be based in either Moncks Corner, South Carolina, or Council Bluffs, Iowa. The successful candidate will be part of a multidisciplinary team responsible for creating technical training materials and documentation for automation systems used in data centers. This highlights the growing importance of clear, concise documentation in managing increasingly sophisticated automated environments. The demand for skilled technical writers in the technology sector, particularly those with experience in automation, is rising as companies invest in these systems.

The core responsibility of the DAS Technical Writer will be to develop and maintain documentation related to design specifications, construction practices, operational safety, and automation best practices. This includes creating user manuals, reference materials for developers and end-users, and standardizing system documentation using a “docs-as-code” approach with Markdown. CBRE emphasizes the need for candidates comfortable with collaboration, utilizing video conferencing, email, and internal ticketing systems for communication with project engineers, CAD/BIM operators, project managers, and fellow technical writers.

Key Responsibilities and Skills

The role requires a diverse skillset, extending beyond traditional technical writing. Candidates will be expected to create visual aids – photographs, drawings, sketches, diagrams, and charts – to illustrate complex concepts. A significant portion of the work involves researching and interviewing senior technical and business personnel to ensure accuracy and completeness. The position also entails updating existing documentation to reflect evolving technologies and production methods, as well as quality assurance to maintain writing standards.

CBRE’s job description emphasizes the importance of utilizing professional experience to integrate various communication methods, including presentations and videography. The ideal candidate will possess a broad understanding of their job discipline and some familiarity with related fields, demonstrating the need for a versatile professional capable of navigating a complex technical landscape. The role requires adherence to CBRE’s RISE values, promoting a collaborative and impactful work environment.

The Rise of Automation in Data Centers

This hiring announcement comes as the data center industry increasingly embraces automation to improve efficiency, reduce costs, and enhance reliability. According to CBRE’s research, automation is already responsible for a significant portion of the workload within data centers [1, 2]. The company highlights the need for software to orchestrate these complex systems, and points to emerging technologies like robotics – including drone-based inspections and hardware swap-outs – and Software Defined Data Centers (SDDC) as key components of the future of data center operations [4].

The focus on autonomous vehicles and semi-autonomous equipment within CBRE’s DAS team underscores a shift toward more sophisticated automation solutions. This trend is driven by the need to manage the increasing scale and complexity of modern data centers, as well as the growing demand for real-time monitoring and control. The ability to effectively document these systems is crucial for ensuring smooth operation, minimizing downtime, and maximizing return on investment.

CBRE’s commitment to data center automation aligns with broader industry trends. The company notes that even existing data center infrastructure requires software-based automation to optimize performance and maintain operational efficiency [3]. This suggests a long-term strategy of integrating automation across all aspects of data center management.

As data centers continue to evolve, the demand for skilled professionals capable of designing, implementing, and documenting these automated systems will only increase. This position at CBRE represents an opportunity to contribute to the forefront of this technological transformation.

The future of data center operations will undoubtedly be shaped by continued advancements in automation and robotics. Staying ahead of these changes requires a dedicated focus on documentation and training, ensuring that personnel are equipped to manage these increasingly complex environments.

What are your thoughts on the role of automation in modern data centers? Share your insights in the comments below.

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