Launched Camel A new service program for iPhone 12 and iPhone 12 Pro users who are experiencing problems with the speakers in their devices.
Affected devices “may experience audio issues due to a component that may fail in the receiver unit,” Apple said. This represents the first service program for the iPhone 12 suite.
According to Apple, the issue affects a “very small percentage” of iPhone 12 and iPhone 12 Pro devices manufactured between October 2020 and April 2021, as it said your iPhone qualifies for the program if it “doesn’t make sound from the receiver when making or receiving calls.” .
“Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience audio issues due to a component that may fail in the receiver unit. The affected devices were manufactured between October 2020 and April 2021,” the company wrote in a support document. The site “9to5mac”, and reviewed by “Al Arabiya.net”.
The program only applies to iPhone 12 and iPhone 12 Pro, not iPhone 12 mini or iPhone 12 Pro Max. The program covers affected iPhone 12 or iPhone 12 Pro devices for two years after the unit’s first retail sale.
Apple has confirmed that it or any of its Apple authorized service providers will repair affected devices free of charge.
As always, Apple said that if your iPhone 12 or iPhone 12 Pro has “any damage that would impede the ability to complete the repair,” including a cracked screen, that issue will need to be resolved prior to service.