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Conduent’s Troubling Trajectory: Can AI and Cost Cuts Rescue a Declining Revenue Base?
Conduent (CNDT) is walking a tightrope. The company’s latest earnings report reveals a persistent struggle with profitability despite ongoing efforts to streamline operations and leverage the power of AI. While management points to improving trends in its Government and Transportation segments, a concerning decline in revenue and a widening net loss raise serious questions about the sustainability of its turnaround strategy. Investors are left to weigh ambitious margin targets against a stark reality of shrinking top-line performance.
Revenue Under Pressure: A Declining Trend
Trailing twelve-month revenue has fallen from $3.6 billion in Q2 2024 to $3.1 billion as of Q3 2025, a significant contraction that underscores the challenges Conduent faces in maintaining its market position. This decline isn’t limited to a single quarter; quarterly revenue has steadily decreased from $828 million in Q2 2024 to $767 million in Q3 2025. The company’s Commercial segment, alongside Government, experienced year-over-year declines in the second quarter of 2025, signaling broad-based weakness. This revenue erosion fuels skepticism about Conduent’s ability to consistently generate growth, particularly given its reliance on episodic contracts.
Profitability Plummets Despite Cost Control Efforts
The financial picture is even more concerning when examining profitability. While adjusted EBITDA margins have shown some improvement – reaching 5.4% for the full year 2025 – this hasn’t translated into net income. In fact, the company has swung from a $22 million profit in the trailing twelve months ending Q2 2024 to a $159 million loss in the period ending Q3 2025. The EPS story is equally bleak, moving from a profit of $1.09 in Q2 2024 to a loss of $0.31 in Q3 2025. This divergence between margin ambitions and actual earnings is a key point of concern for investors, highlighting the urgency of translating cost controls and automation initiatives into tangible bottom-line results.
The AI and Portfolio Optimization Gamble
Conduent’s management is betting heavily on AI-driven process improvements and portfolio streamlining to reverse these trends. The company highlights a $517 million fresh business ACV for the full year 2025, suggesting some success in securing new contracts. Still, the question remains whether these new deals will be sufficient to offset the revenue decline and drive meaningful profitability. The success of this strategy hinges on the speed and effectiveness of implementing AI solutions and optimizing the portfolio, a process that inherently carries execution risk.
Valuation Disconnect: Opportunity or Illusion?
Despite the challenging financial performance, Conduent’s valuation appears remarkably low. Currently trading at a price-to-sales (P/S) ratio of 0.1x, it significantly underperforms its peers (0.8x) and the broader US Professional Services industry (1.1x). Analysts estimate a DCF fair value of around $6.60 per share, almost five times the current trading price of $1.35. This substantial gap suggests the market may be undervaluing Conduent’s potential, but it also reflects the considerable uncertainty surrounding its turnaround prospects. A projected revenue level of $3.4 billion and earnings of $241.5 million by 2028, as cited by analysts, underpin the $7.00 price target, but achieving these figures will require a dramatic shift in performance.
Navigating the Risks and Opportunities
Conduent’s situation presents a classic value investing dilemma. The company’s depressed valuation and potential for improvement, driven by AI and cost controls, are attractive. However, the persistent revenue decline, ongoing losses, and execution risks demand a cautious approach. Investors should closely monitor the company’s progress in stabilizing revenue, improving profitability, and converting its sales pipeline into tangible earnings. The ability to smooth out contract-driven volatility and demonstrate sustainable margin expansion will be critical in determining whether Conduent can unlock its full potential.
For those seeking more resilient investment opportunities, exploring companies with stronger financial profiles and lower risk scores may be prudent. Simply Wall St offers a range of tools and analysis to help investors assess risk and identify potential opportunities.
What are your thoughts on Conduent’s turnaround prospects? Share your insights in the comments below!