Home » News » City of New Bern Selects Hansen to Enable Smarter City Experiences with Hansen MDM – 07.08.25 – News

City of New Bern Selects Hansen to Enable Smarter City Experiences with Hansen MDM – 07.08.25 – News

Hansen Technologies Powers Up New Bern with Cutting-Edge Smart Meter Data Management – Urgent Breaking News!

MELBOURNE, AUSTRALIA – August 7, 2025 – In a move poised to reshape utility management in North America, Hansen Technologies (ASX:HSN) has been selected by the City of New Bern, North Carolina, as its partner for a comprehensive meter data management (MDM) overhaul. This isn’t just another tech deal; it’s the first North American deployment of Hansen’s advanced MDM solution, signaling a significant leap forward in how cities leverage smart meter technology. For those following Google News SEO best practices, this is a story worth watching.

From Three Systems to One: New Bern’s Smart Meter Integration

Currently, the City of New Bern relies on three separate metering systems for electricity and water. This fragmented approach creates inefficiencies and limits the potential of its smart meter investments. Hansen MDM will unify these systems, seamlessly integrating with the city’s existing Hansen Customer Information System (CIS). This integration isn’t just about streamlining operations; it’s about unlocking a wealth of data-driven insights.

“Better leveraging our smart meters is something the City has long wanting to tackle, and not just for electricity but also water,” explains Charles Bauschard, Director of Public Utilities for New Bern. “There are very few software companies that offer MDM for both electricity and water and even less that can deliver the capability and functionality that we sought.”

Beyond Billing: The Power of Meter Data Insights

The benefits extend far beyond simply processing bills. Hansen MDM will empower New Bern to analyze electricity and water usage patterns, enabling the creation of targeted incentives for conservation, more accurate load forecasting, and a more responsive, modern service for its 42,000 customers. Imagine personalized recommendations to reduce water consumption during peak hours, or dynamic pricing options that reward energy efficiency. This is the future of utility management, and New Bern is leading the charge.

This move aligns with a growing global trend towards digitalization in the energy sector, where data analytics are becoming crucial for optimizing resource allocation and reducing environmental impact. The ability to understand consumption patterns allows utilities to proactively address potential issues, like leaks in the water system or overloaded electrical grids.

Hansen’s European Success Story Comes to North America

Hansen Technologies isn’t new to this game. The company has a proven track record in Europe, where its MDM solution is already helping utilities optimize their operations and engage with customers. David Castree, President of Energy & Utilities at Hansen, highlights the value proposition: “Smart meters produce incredibly rich data, and having software that can turn that data into valuable insights is a must-have for today’s municipalities.”

The company’s success in the more advanced European market – with its stringent regulations and sophisticated energy grids – demonstrates the robustness and scalability of its MDM solution. Bringing that expertise to North America represents a significant opportunity for both Hansen and the cities it serves. This is a prime example of how SEO can amplify the reach of innovative solutions.

A Glimpse into the Future of Utility Services

The City of New Bern’s partnership with Hansen Technologies isn’t just about implementing new software; it’s about embracing a data-driven approach to utility management. It’s about empowering citizens with the information they need to make informed decisions about their energy and water consumption. And it’s about building a more sustainable and resilient future for the community. As the cost of living rises and environmental awareness grows, this kind of proactive, customer-centric approach will become increasingly essential for utilities across the globe. Stay tuned to archyde.com for continued coverage of this evolving story and the latest in smart city technology.

For more information on Hansen Technologies and the City of New Bern, please visit www.hansencx.com and https://www.newbernnc.gov/.

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