2023-10-20 13:52:46
Federal Consumer Affairs Office
Bern, 20.10.2023 – In collaboration with the Accident Prevention Office (BPA), Decathlon is recalling the SIMOND climbing ropes “SEIL EDGE 9mm x 80m” and “SEIL EDGE 9mm x 100m”. There is a risk of falling and accident. The purchase price is refunded to affected consumers.
What danger results from the product concerned?
The sheath of the ropes concerned may suddenly wear out when unscrewing and no longer fulfill its role of protecting the core of the rope, which might cause a fall or an accident for the user.
Which products are affected?
SIMOND climbing ropes “SEIL EDGE 9mm x 80m” with item code 4196528 and “SEIL EDGE 9mm x 100m” with item code 4196529 are affected by the recall action.
What should affected consumers do?
Owners of a SIMOND “SEIL EDGE 9mm x 80m” or “SEIL EDGE 9mm x 100m” climbing rope are asked to no longer use it and return it to the nearest Decathlon subsidiary to obtain a refund of the price. purchase.
Address for sending questions
In case of questions, consumers can contact Decathlon customer service (Monday to Friday from 9:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:00 p.m.) :
Telephone: 032 756 70 70
Email: [email protected]
URL : www.decathlon.ch
Auteur
Federal Consumer Affairs Office
1697817215
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