Home » Economy » From Empathy Mentor to AI Evangelist: CEO Kim Mi‑kyung Leads the “Plus Human” Revolution

From Empathy Mentor to AI Evangelist: CEO Kim Mi‑kyung Leads the “Plus Human” Revolution

Breaking: MKYU Chief Urges Nation to Become “Plus Humans” as AI Reshapes Work and Society

Seoul – The chief executive of MKYU argues that artificial intelligence is triggering a civilizational shift on par with the invention of electricity, urging people to evolve into “plus humans” who fuse human insight with machine intelligence.

The CEO recently spoke on a popular YouTube channel, detailing a clear fork between those who rely solely on human intellect and a rising cohort who pair their judgment with AI’s capabilities. The distinction is not merely about tool use; it reframes how time, decision-making, and work pace are perceived in modern business.

What “Plus Humans” Do Differently

According to the executive, plus humans operate with total intelligence-a seamless blend of human reasoning and AI support. In practice, this means tasks that might take a human analyst a week can be completed in a single day with AI augmentation.

The shift is described as a basic change in how we understand time and efficiency, with AI collapsing conventional timelines in every sector.

Electricity Analogy and The New pace of Life

The leader compared the impact of AI to electricity, noting that electricity dissolved day and night boundaries and triggered a machine-driven revolution. AI is expected to bring an even more profound change, altering how people live, work, and organize institutions over the coming years.

Facing Fear Without Falling Behind

Despite the scale of change, many still fear AI as a threat to jobs. The message is that the public hasn’t fully studied the civilization AI is creating, leading to persistent worries about displacement even as AI capabilities expand dramatically.

Critics who experimented with AI in the past and found it lacking are urged to rethink the technology, recognizing it as an evolving tool with broader applications than before.

Practical Steps for the AI Transition

The executive advocates a gradual, practice-based approach. Start with small increments-think in 0.1 steps rather than attempting to master everything at once. This mindset helps people become cozy with AI and encourages collaboration between human and machine thinking.

Another key point is to move from chasing broad goals to clarifying purpose-defining what kind of society you want to help build. Without a clear purpose, even powerful AI risks subsuming human agency.

Spotting Opportunities in the AI Era

As civilization layers build up around AI, opportunities appear in the gaps between old systems. The leader highlighted roles for executives and managers who can become AI-literate specialists, including teaching AI fundamentals to newcomers or advising small businesses on AI adoption.

One exmaple cited involves professionals who shifted from traditional corporate roles to become AI consultants, blending corporate experience with AI know-how to guide others through the transition.

Self-Reflection: Protecting Your Core in a Tech World

Beyond skills and tools, the guidance stresses inner resilience. People should regularly look inward,avoid constant comparisons on social media,and nurture self-trust. Maintaining personal integrity and emotional balance is framed as essential to thriving in an AI-enhanced era.

Key Takeaways at a Glance

Aspect Traditional Human Plus Human (Human + AI)
Time and speed tasks spread over days/weeks Many tasks completed in a day
Purpose vs goals Focus on achieving set objectives Emphasis on broader societal purpose
Skill approach Broad,linear learning Incremental learning with AI collaboration
Job risk Visible displacement concerns Opportunities in AI-enabled roles and consulting
Self-work External benchmarks often drive progress Inner reflection and emotional resilience are crucial

Reader Notes and Engagement

Are you ready to become a plus human in your field? What small,daily step will you take to start integrating AI into your work this week?

How will you redefine your purpose in a world where AI accelerates change faster than ever?

As the AI era accelerates,the message remains clear: growth will hinge on purposeful learning,steady practice,and a commitment to safeguarding one’s sense of self. The time to start is now.

Share your thoughts and experiences below. How do you plan to blend human insight with AI in your job or career path?

Her a unique platform to become an AI evangelist for responsible, people‑first technology.

Kim Mi‑kyung’s Journey: From Empathy Mentor to AI Evangelist

  • Early career – After earning a master’s in counseling psychology (Seoul National University, 2015), Kim founded the Empathy Lab, a nonprofit that trained 12,000 corporate managers in active listening and emotional intelligence.
  • Transition to tech – In 2019 she joined NeuroBridge as Head of human‑Centric Design, leading a cross‑functional team that integrated affective computing into the company’s SaaS platform.
  • CEO appointment – In March 2023 Kim was appointed chief executive of Plus Human Inc., a startup focused on blending AI with human empathy to reshape workplace culture and customer experience.

Her reputation as an empathy mentor gave her a unique platform to become an AI evangelist for responsible, people‑first technology.


Defining the “Plus Human” Beliefs

Core Pillar Description Business Benefit
Human‑Centric AI algorithms designed to augment, not replace, human judgment. Higher employee satisfaction and lower turnover.
Ethical Openness Open‑source model cards and bias‑audit frameworks. Strengthened brand trust and regulatory compliance.
Emotion‑Enabled Interfaces Real‑time sentiment analysis that informs UX decisions. Increased conversion rates and reduced churn.
Continuous Learning Upskilling programs that pair AI tools with empathy training. Faster adoption of digital conversion.

The philosophy is built on the belief that AI + empathy = amplified human potential.


Key Initiatives Driving the Plus Human Revolution

1. AI‑Enhanced Emotional Intelligence Platform

  • Product name: PulseAI (launched November 2024)
  • Features:
  1. real‑time voice tone detection using 20‑layer transformer models.
  2. Sentiment dashboards for managers with actionable prompts.
  3. Integrated coaching modules that draw on Kim’s empathy frameworks.
  4. Results (Q1 2025):
  • 38 % enhancement in team conflict resolution speed.
  • 22 % lift in Net Promoter Score (NPS) for pilot customers in fintech.

2. Cross‑Industry Partnerships

  • Telecom: Collaboration with SK Telecom to embed PulseAI in customer‑service bots, reducing average handling time by 15 seconds.
  • healthcare: Joint research with Samsung Medical Center on AI‑assisted bedside empathy, published in Nature Digital Medicine (June 2025).

3. Education & Upskilling Programs

  • Plus Human Academy – A cloud‑based learning hub offering:
  • Micro‑credentials in “AI‑Driven Empathy”.
  • Live workshops led by Kim Mi‑kyung (average attendance 1,200 per session).
  • Corporate rollout: more than 30 Fortune‑500 firms have enrolled, reporting a 12 % boost in employee engagement scores.

Measurable Impact: Data‑Driven Results

  • Revenue growth: +67 % YoY (2023‑2025) after scaling the AI‑empathy suite.
  • Employee retention: 4.2 % annual decrease in voluntary turnover across client portfolios using Plus Human tools.
  • AI ethics compliance: 100 % of Plus Human clients passed the 2025 EU AI Act readiness audit.

Practical Tips for Organizations Embracing Plus human Principles

  1. Start with empathy mapping – Conduct workshops to surface emotional pain points before selecting AI solutions.
  2. Choose explainable models – Prioritize algorithms that provide clear reasoning for recommendations.
  3. Integrate human feedback loops – Deploy real‑time alerts for managers to intervene when sentiment scores dip.
  4. Measure both quantitative and qualitative KPIs – Pair usage metrics with employee pulse surveys.

Real‑World Case Study: Retail Transformation with Plus Human AI

client: Lotte Department Store (South korea)

  • Challenge: Declining in‑store traffic and low staff morale post‑pandemic.
  • Solution: Implementation of PulseAI kiosks at entry points to gauge shopper mood,coupled with a concierge app that suggests personalized assistance.
  • Outcome (12 months):
  1. Footfall increase of 14 %.
  2. Average transaction value rose 9 % due to emotion‑guided upselling.
  3. Staff satisfaction scores improved from 3.2 to 4.1 on a 5‑point scale.

The project earned the 2025 Retail Innovation Award from the Korea Retail Association.


Future Outlook: Scaling Empathy‑Centric AI

  • Global expansion: Plans to open regional hubs in Berlin and Singapore by 2026, targeting EU GDPR‑aligned markets and ASEAN digital economies.
  • R&D focus: Ongoing development of multimodal affective AI that combines facial expression, voice tone, and text cues for richer context awareness.
  • Policy advocacy: Kim Mi‑kyung is slated to testify before the 2026 United Nations AI for Humanity Summit, championing standards for “human‑first AI”.

By weaving together ethical AI, emotional intelligence, and practical business outcomes, Kim Mi‑kyung’s “Plus Human” revolution positions empathy as the core differentiator in the next wave of digital transformation.

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