Goldman Sachs Communacopia + Technology Conference 2025: Toast, Inc. Transcript Highlights and Key Insights

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September 10, 2025

New York, NY – Toast, Inc. (NYSE: TOST) recently presented a positive outlook on its business performance during an appearance at the Goldman Sachs Communacopia + Technology Conference on September 9, 2025. Company leaders highlighted advancements in key areas and reaffirmed their commitment to sustained growth and profitability.

Aman Narang,Co-Founder and Chief Executive Officer,and Elena Gomez,President and Chief Financial Officer,participated in the conference,addressing questions from William Nance of Goldman Sachs Group,Inc. The discussion centered on the company’s progress against strategic priorities established at its Investor Day last year.

Impressive Financial Results

Narang proudly reported significant gains across several key metrics. The company achieved a year-over-year recurring gross profit growth of 31% in the second quarter. Furthermore, Toast anticipates reaching its midterm margin goals of 30% to 35%.

The company is currently adding over $400 million in Annual Recurring Revenue (ARR) on a trailing twelve-month basis, demonstrating robust scaling capabilities. These figures underscore the effectiveness of its current strategies.

Metric	Result
Q2 Recurring Gross Profit Growth	31%
Midterm Margin Goal	30% – 35%
Trailing 12-Month ARR Addition	$400+ Million

Strategic Priorities and Future Growth

Executives emphasized that the current performance is laying the groundwork for long-term, lasting growth. Key areas of focus include expanding within the restaurant industry,venturing into new vertical markets,prioritizing product innovation,and balancing growth with improved margins.

Did you know? The restaurant technology market is projected to reach $46.68 billion by 2030, according to a recent report by Grand View Research. This highlights the enormous potential for companies like Toast.

Understanding the Restaurant Tech Landscape

The restaurant industry is undergoing a rapid digital change. Restaurants are increasingly adopting technologies like point-of-sale systems, online ordering platforms, and kitchen display systems to improve efficiency, enhance customer experience, and drive revenue.Companies that can provide comprehensive and integrated solutions are poised to succeed in this evolving market.

Pro Tip: Investing in restaurant technology isn’t just about implementing new tools; it’s about creating a seamless and connected experience for both staff and customers.

Frequently Asked Questions about Toast, inc.

• What is Toast, Inc.’s primary focus? Toast, Inc. is a technology platform specifically designed for the restaurant industry, offering a comprehensive suite of tools for point-of-sale, online ordering, and restaurant management.
• What are Toast’s current margin goals? The company aims to achieve midterm margins in the 30% to 35% range.
• How much ARR is Toast currently adding? Toast is adding over $400 million in Annual Recurring Revenue on a trailing twelve-month basis.
• What are the key drivers of Toast’s growth? Expansion into new verticals, product innovation, and scaling within the restaurant industry are key drivers.
• What is the outlook for the restaurant technology market? The restaurant technology market is expected to continue growing substantially in the coming years, presenting considerable opportunities for companies like Toast.

What do you think about Toast’s performance and future prospects? Share your thoughts in the comments below!

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How does ToastS “Toast Flex” offering impact both restaurants and Toast’s revenue model?

Toast, Inc. at Communacopia: A Deep Dive into Restaurant Technology

The Goldman Sachs Communacopia + Technology Conference is a key event for investors and industry professionals seeking insights into the future of technology, notably within the financial and restaurant sectors. This year’s presentation from toast, Inc. (NYSE: TOST) provided a wealth of information regarding their performance, strategy, and outlook. This article breaks down the key highlights from the Toast transcript, offering actionable insights for investors and those interested in restaurant technology, fintech, and the point-of-sale (POS) system landscape.

Key Performance Indicators & Financial Health

Toast’s presentation focused heavily on demonstrating sustained growth and a path to profitability. Several key metrics were discussed:

Total Processing volume (TPV): A core indicator of Toast’s success,TPV growth remains strong,reflecting increased adoption by restaurants and higher transaction volumes. The transcript highlighted a focus on expanding TPV through value-added services.

ARR (Annual Recurring Revenue): ARR continues to be a primary driver of Toast’s valuation. The company emphasized the increasing percentage of revenue derived from subscription services,indicating a more predictable and stable revenue stream.

gross Payment Volume (GPV): GPV growth is closely tied to TPV, but provides a clearer picture of the revenue Toast directly earns from payment processing.

Adjusted EBITDA: While not yet consistently positive, Toast management reiterated their commitment to achieving adjusted EBITDA profitability, outlining specific cost optimization strategies. The timeline for achieving this remains a key focus for investors.

Restaurant Count: Growth in the number of restaurants using Toast’s platform remains a critical metric, demonstrating market penetration and competitive advantage.

Strategic Priorities & Product Roadmap

Toast outlined several strategic priorities for the coming quarters, centered around enhancing their platform and expanding their market reach.

1. Expanding Beyond Core POS Functionality

Toast is actively moving beyond being simply a restaurant POS system. The company is investing heavily in:

toast Capital: Their lending arm, providing financing solutions to restaurants. Expansion of Toast Capital is seen as a meaningful growth opportunity.

Toast Payments: Continued optimization of their payment processing capabilities, aiming for increased efficiency and lower costs for restaurants.

Toast Drive: A digital ordering and loyalty program designed to drive direct online sales for restaurants,reducing reliance on third-party delivery services.

Toast Flex: A flexible hardware-as-a-service offering, lowering upfront costs for restaurants and increasing recurring revenue for Toast.

2. Targeting Larger Restaurant Enterprises

While historically focused on small and medium-sized restaurants, Toast is increasingly targeting larger enterprise clients. This shift requires:

Enhanced Scalability: Investing in infrastructure to support the complex needs of larger restaurant chains.

Dedicated Enterprise Sales team: Building a specialized sales force to effectively engage with and onboard enterprise customers.

Customization & Integration: offering greater customization options and seamless integration with existing enterprise systems.

3. Leveraging Data & Analytics

toast possesses a vast amount of data on restaurant operations. The company is focused on:

Developing advanced Analytics Tools: Providing restaurants with actionable insights into their performance, helping them optimize menus, staffing, and marketing efforts.

Personalized Recommendations: Using data to provide personalized recommendations to restaurants, suggesting relevant products and services.

Improving Fraud Detection: Leveraging data analytics to enhance fraud detection capabilities and protect restaurants from financial losses.

Competitive landscape & Differentiation

The restaurant technology market is becoming increasingly competitive. Toast highlighted its key differentiators:

End-to-End Platform: Unlike many competitors offering fragmented solutions, Toast provides a comprehensive, integrated platform covering all aspects of restaurant management.

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