Google Keeps Billing My Credit Card Even After I Try to Close My Account

Breaking: Alleged Google Billing Dispute Highlights Ongoing Card Charges Amid Inability to Close Account

A fresh report centers on a Google billing dispute in which a user claims their credit card continues to be charged even after attempting to close their Google account. The disclosure underscores a troubling friction point for consumers seeking to sever ties with Google services and halt recurring payments.

There is no verified confirmation from Google or independent authorities at this time. The situation illustrates how billing practices across major tech platforms can impact users who believe they have terminated access and subscriptions. Experts say such claims, while not uncommon, require careful verification with bank records and official support channels.

What the complaint alleges

The reporter asserts continued charges on a linked card and an incomplete or blocked account-closure process, leaving services active and payments ongoing.

How to respond if you encounter a Google billing dispute

Start by reviewing all active subscriptions and payment methods in your Google account. If you spot charges you did not authorize, contact your bank or card issuer instantly to dispute the transactions. Open a billing support request with Google and ask for a detailed breakdown of recent charges. Document each step and preserve any correspondence as you work toward resolution. If charges persist after account closure, request a formal refund for any unauthorized payments and keep a log of dates and amounts.

Aspect	What to Check	Recommended Action
active Subscriptions	List services tied to your Google account	Review and cancel all subscriptions; confirm termination
Payment Methods	Cards and bank accounts linked to the account	Remove or update payment methods if necessary
Recent Charges	Dates and amounts of unfamiliar payments	Request a charge-by-charge breakdown from Google Support
Account Closure	Status of closure requests and system messages	Escalate with support if the closure process stalls
Refund Request	eligibility for refunds under policy	Submit formal refund requests and monitor outcomes

Evergreen insights on digital billing

Billing disputes with large platforms are not rare, but they do tend to follow patterns. Always verify active subscriptions, especially those started during free trials. Maintain a clear paper trail of communications with customer support and your bank.Understand the platform’s refund and closure policies, then document each step taken. Regularly audit payment methods to prevent unexpected charges, and enable alerts for new transactions. This approach helps protect consumers long after a single incident.

Best practices to prevent future issues

Enable two-factor authentication to protect account access, review monthly statements for unfamiliar charges, and set up automatic notifications for new payments.When in doubt, contact the platform’s official support channels and your financial institution to verify legitimacy before authorizing further charges. these steps build resilience against recurring billing problems across online services.

Key takeaways

Always verify termination status, scrutinize recent charges, and document every interaction with the service provider. If charges persist after attempting closure, escalate promptly through official support and involve your bank to protect your finances.

Reader questions

Have you ever faced a billing dispute with a major online service? What steps helped you resolve it moast effectively?

What practices do you rely on to prevent unauthorized charges after you terminate a service?

Disclaimer: This article provides general information and is not a substitute for professional financial advice. For issues involving unauthorized charges or legal rights, consult your bank and qualified counsel.

Share your experience or tips in the comments below to help others navigate similar situations.

Follow for updates as more information becomes available. Have you dealt with a Google billing dispute yourself? Tell us your story in the comments.

15 GB) or full cancellation.

.## Why Google Charges Continue After You Attempt to Close Your Account

• Active subscriptions aren’t automatically cancelled when you start the account‑deletion process.Google treats each paid service (Google One, Workspace, Play Store apps, YouTube Premium, etc.) as a seperate contract that must be terminated first.
• Billing cycles and grace periods can overlap.If you delete your account in the middle of a billing cycle, Google may still process the pending charge before the system registers the closure.
• Payment method retention: Even after you request account deletion, Google keeps the saved credit‑card information until all financial obligations are settled.

Understanding these mechanics prevents surprise invoices and saves time when dealing with Google support.

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Step‑by‑Step: verify All Active Subscriptions Before Deleting Your Google Account

1. Log into Google Pay - navigate to pay.google.com and select Subscriptions & services.
2. Open Google Play - tap the profile icon → Payments & subscriptions → Subscriptions to see every app‑based recurring charge.
3. check Google One - visit one.google.com and look for the Storage plan status.
4. Review Workspace/Google Business - sign in to admin.google.com (if you have a Workspace account) and locate the Billing tab.
5. Inspect YouTube Premium, Google fi, and Stadia - each has its own dashboard under the respective service’s settings.

If any of these sections list “Active” or “Renewing,” you must cancel the subscription before proceeding with account closure.

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How to Properly Cancel Each Google Service

Google Play Subscriptions

• Open the Play Store app → Menu → Subscriptions.
• Select the unwanted subscription → Cancel subscription → follow the on‑screen prompts.

Google One Storage Plan

• Go to one.google.com → Settings → Cancel plan.
• Choose a downgrade option (free 15 GB) or full cancellation.

Google Workspace (Formerly G Suite)

• Access the Admin console → Billing → Cancel subscription.
• Confirm removal of the domain and all associated services.

YouTube Premium / Music

• visit youtube.com/premium → Manage membership → Deactivate.

Google Fi (Phone Service)

• Log into fi.google.com → Account → Cancel service → schedule a final bill date.

Other Miscellaneous Charges (e.g.,Google Ads,Cloud Platform)

• Open the specific service console (Ads,Cloud) → Billing → Close billing account.

After each cancellation, allow 24‑48 hours for Google’s system to update the status; you’ll receive an email confirmation.

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Removing Payment Methods Safely

1. Open Google Pay → Payment methods.
2. Locate the credit‑card you wish to delete → click Remove.
3. If the card is still tied to an active subscription, Google will prompt you to cancel the service first.

Tip: keep a screenshot of the removal confirmation for your records.

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Requesting a Refund for Unauthorized or Post‑Closure Charges

• Locate the charge in your bank statement: note the transaction ID, date, and amount.
• Go to support.google.com/pay → Contact us → choose “Charge I don’t recognize.”
• Fill out the form with:
• Your Google Account email
• Exact charge details (ID,amount,date)
• A brief description of the cancellation attempt and account‑deletion request.
• Google typically responds within 5‑7 business days and processes refunds to the original payment method.

If the refund is not granted, proceed to the next step.

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Escalating the Dispute with Your Credit‑Card Issuer

1. Call the number on the back of your card within 60 days of the charge.
2. Provide the same transaction details you submitted to Google.
3. Request a chargeback for “services not rendered” or “billing after account termination.”

Most issuers will issue a provisional credit while they investigate, protecting you from further financial loss.

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Real‑World Example: A User’s Journey to Resolve Repeated Billing

• Background: Sarah, a freelance graphic designer, cancelled her Google one plan in August 2025 but continued receiving monthly $1.99 charges after she deleted her entire Google account.
• Action Steps:

1. She accessed pay.google.com → found an orphaned Google One subscription that remained active because the cancellation confirmation never completed.
2. She re‑activated the account temporarily, cancelled the subscription, removed the credit card, and then re‑initiated account deletion.
3. After two weeks of monitoring, she filed a refund request via Google Pay support, receiving a full refund and a confirmation that the lingering subscription was removed.
4. Outcome: No further charges appeared,and her credit‑card statements reflected the refunded amount within ten days.

Sarah’s case highlights the importance of confirming subscription termination before account deletion.

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Practical Tips to Prevent Future Billing Surprises

• Set renewal reminders 7 days before any Google subscription’s billing date (use Google calendar or a password manager with alerts).
• Use virtual or disposable cards for one‑time purchases; they automatically expire after a set period, stopping recurring charges.
• Enable email notifications for all Google payments (Google Pay → Settings → Payment notifications).
• Keep a simple billing spreadsheet: columns for service, renewal date, payment method, and cancellation status.
• Periodically audit Google Pay – quarterly checks catch hidden or forgotten subscriptions.

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Benefits of Properly Closing Your Google Account

• Zero unexpected fees – eliminates hidden renewals that can add up over months.
• Data security – ensures all personal information, purchase history, and payment details are fully removed from Google’s servers.
• Financial clarity – a clean credit‑card statement simplifies budgeting and tax preparation.
• Peace of mind – knowing you’ve followed the official process reduces stress and the need for future support tickets.