From Quantity Surveyor to Embalmer: Why a New Generation is Redefining the Funeral Industry
For many, a career in the funeral industry isn’t a childhood dream. But a growing number of individuals are leaving established professions to answer a calling to provide care and dignity at life’s most difficult moments. This shift, highlighted by stories like Joseph Twomey’s – a former quantity surveyor now fulfilling a lifelong ambition to work as a funeral director – signals a profound transformation within the sector, one driven by changing demographics and evolving societal needs.
The Rise of the First-Generation Funeral Director
Traditionally, funeral homes were family businesses, passed down through generations. However, the Irish Association of Funeral Directors (IAFD) reports a dramatic change. In 2010, 60% of students on their education course came from family firms. By 2024, that figure had plummeted to less than 10%. This isn’t simply a statistical anomaly; it represents a fundamental shift in who is entering the profession.
Joseph Twomey’s journey exemplifies this trend. Inspired by the respect shown to Val O’Connor, a local funeral director, from a young age, he initially pursued a pragmatic career path. “If I could have made two lives, I would have stayed [in quantity surveying],” he admits, “but I realised I only had one.” This sentiment – a yearning for a more meaningful vocation – is increasingly common among those entering the field. The IAFD training course is now attracting individuals from diverse backgrounds, bringing fresh perspectives and skills to an industry steeped in tradition.
Beyond Tradition: The Expanding Role of the Modern Funeral Professional
The role of the funeral director is no longer limited to logistical arrangements. As Niamh Sweeney, President of the IAFD, explains, today’s professionals manage every aspect of the funeral process, from the care and presentation of the deceased to navigating complex media requirements. This expanded responsibility demands a broader skillset and a willingness to embrace new approaches.
This is particularly evident in the growing importance of embalming. Lisa Dillane, a former professional singer, discovered her passion for the craft after observing the artistry involved in preparing a deceased friend’s grandmother for viewing. “I was bracing myself for something horrific, but my first thought when I saw the woman who had died was about the person who made her look so beautiful,” she recalls. Dillane’s background in music – specifically, her understanding of anatomy – proved surprisingly relevant to the technical aspects of embalming, demonstrating how skills from seemingly unrelated fields can translate to success in this evolving profession.
The Science and Art of Embalming
Dillane emphasizes that embalming is far more than just “hair and make-up.” It’s a scientifically complex process aimed at preserving the deceased and presenting them with dignity. “We speak to the deceased by name and how we feel their loved ones would want them to be spoken to,” she explains, highlighting the compassionate and respectful approach taken by modern embalmers. This dedication to providing a peaceful and dignified presentation is particularly important in Irish culture, where viewing the deceased remains a significant part of the grieving process, even as cremation rates rise.
The work often goes unnoticed, a discreet act of care performed for those who will never know the impact. Dillane likens it to the work of Banksy – impactful and meaningful, yet largely anonymous. This quiet dedication is a hallmark of the new generation of funeral professionals.
Future Trends and Implications
Several key trends are shaping the future of the funeral industry. The increasing number of first-generation directors suggests a greater emphasis on personalization and innovation. These professionals are less bound by tradition and more willing to explore new ways to meet the evolving needs of grieving families.
Furthermore, the rise of “green” or eco-friendly funerals – including natural burials and water cremation – reflects a growing awareness of environmental concerns. The National Funeral Directors Association (NFDA) provides resources on these emerging practices, highlighting their increasing popularity. Funeral homes will need to adapt to these changing preferences to remain competitive and relevant.
Finally, the integration of technology – such as online memorial platforms, virtual funeral services, and grief support apps – is transforming the way families grieve and remember their loved ones. Funeral directors will need to embrace these tools to provide comprehensive and accessible support.
The shift towards a more diverse and professionally trained workforce, coupled with evolving consumer preferences and technological advancements, promises a future where the funeral industry is more compassionate, personalized, and responsive to the needs of the communities it serves. The stories of individuals like Joseph Twomey and Lisa Dillane demonstrate that a calling to serve others can lead to fulfilling and impactful careers, even in the most unexpected of places.
What are your thoughts on the changing face of the funeral industry? Share your perspectives in the comments below!
