Orlando, Florida – As organizations increasingly rely on Microsoft Teams for collaboration, managing the platform’s complexity can be a significant challenge. Kurmi Software is showcasing its automation platform, Kurmi Flow, at the Microsoft 365 Community Conference (M365CC) in Orlando, April 21-23, 2026, offering a solution designed to streamline Teams administration and integration with other critical business systems. The company aims to assist IT leaders, Teams admins, and digital workplace professionals optimize their collaboration environments.
Kurmi Flow positions itself as a “management automation layer” intended to improve efficiency across the entire Teams lifecycle – from initial deployment and migration to ongoing day-to-day operations. The platform focuses on centralizing control and reducing administrative overhead, a common pain point for organizations scaling Teams across complex structures. According to Kurmi, the goal is to empower IT teams to drive adoption without being bogged down in manual tasks.
Automating Teams Workflows with ServiceNow Integration
A key feature highlighted by Kurmi is its integration with ServiceNow. The company is demonstrating “Zero-Touch Onboarding & Offboarding” capabilities, where Flow automatically provisions Teams environments and assigns Microsoft licenses when a new employee is added to ServiceNow. This automation eliminates the need for manual ticket creation and scripting, potentially reducing Mean Time To Resolution (MTTR) and improving the employee experience. This integration is designed to extend automation conclude-to-end, connecting HR processes directly to the digital workplace.
Beyond onboarding, Kurmi Flow aims to provide a unified interface for managing the broader digital workplace. The platform centralizes administration across Teams, Session Border Controllers (SBCs), compliance recording systems, Emergency 911 (E911) services, and contact center tools. This centralized approach is intended to give organizations a single pane of glass for managing their entire collaboration ecosystem, reducing complexity and improving visibility.
Granular Control and Delegation
Security and control are also central to Kurmi Flow’s design. The platform offers granular delegation capabilities, allowing administrators to tailor permissions based on location, team, or role. This enables organizations to delegate license assignments and daily tasks without requiring PowerShell scripting, although maintaining a trackable audit trail. Kurmi emphasizes that this approach minimizes risk and empowers IT teams to distribute responsibilities effectively.
Kurmi Flow is currently available through the Azure Marketplace and is eligible for use with Microsoft’s MACC (Microsoft Adoption and Change Control) program. The company will be at booth 217 at the M365CC conference, offering demonstrations and consultations.
Attendees of the Microsoft 365 Community Conference can explore how Kurmi Flow can help them simplify Teams deployment, connect ServiceNow automation to Microsoft licensing workflows, centralize management across their collaboration stack, and securely delegate administrative tasks. Kurmi encourages interested parties to schedule time with their team before the event to discuss specific needs and explore actionable solutions.
The Microsoft 365 Community Conference, taking place April 21-23, 2026, in Orlando, Florida, is a key event for IT professionals looking to stay abreast of the latest developments in Microsoft 365 technologies. The conference provides a platform for experts to share insights and best practices on cloud services and real-world project implementations.
As organizations continue to embrace hybrid function models and digital transformation initiatives, the need for robust and automated Teams management solutions will only grow. Kurmi Flow’s focus on integration, control, and simplification positions it as a potential tool for IT teams seeking to optimize their Microsoft Teams environments and improve the overall employee experience. The coming months will reveal how widely adopted this approach becomes as organizations navigate the evolving landscape of workplace collaboration.
What challenges are you facing with Microsoft Teams management in your organization? Share your thoughts in the comments below.
