O2 and AirBank Tighten Unity Discount, Adding Extra Conditions for the 300 CZK Reward

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O2 and Air Bank Adjust Unity Program Terms, Raising Customer Concerns

January 27, 2026 – 8:00 AM

Prague, Czech Republic – Customers of Czech telecommunications provider O2 and Air Bank are facing revised conditions for the popular Unity program, a joint offering that provides discounts on mobile services. The changes, announced this week, require customers to meet additional criteria to qualify for a 300 CZK discount, sparking debate about fairness and clarity in loyalty programs.

The Unity program has been a significant draw for both O2 and Air Bank clients, effectively incentivizing cross-service usage. now, Air Bank customers will need to fulfill a more extensive set of requirements to maintain their eligibility for the discount, which originally was a fairly straightforward benefit for account holders.

What’s Changing with the Unity Program?

The specifics of the new conditions vary, but reports indicate that enhanced engagement with Air Bank services is now required. This could include increased transaction volumes, maintaining a certain account balance, or utilizing additional banking products. the shift underscores a broader trend among financial institutions and telecom companies to refine loyalty programs based on customer behavior.

Several sources point to Air Bank’s initiative to encourage greater reliance on its services as the primary driver behind the adjustments. These changes come as banks increasingly compete for customer mindshare in a challenging economic climate,where consumers have more choices at their disposal and rewards programs frequently enough dictate provider selection.

A Look at the ProgramS evolution

The Unity program’s original appeal rested in its simplicity. Subscribers primarily benefited through a straightforward discount tied to having both an O2 mobile plan and

What are the new requirements to keep the Unity 300 CZK quarterly reward from O2 and Air Bank?

O2 and AirBank Tighten Unity Discount, Adding Extra Conditions for the 300 CZK Reward

The popular Unity program, a collaboration between O2 Czech Republic and Air Bank, has undergone changes impacting how customers receive the quarterly 300 CZK reward.While the core benefit remains – a discount for combining mobile services with banking – new conditions have been introduced, requiring closer attention from users to ensure continued eligibility. These adjustments, effective January 2026, aim to refine the program and potentially address issues with reward claiming.

What’s Changing with the Unity Discount?

Previously, maintaining the Unity discount was relatively straightforward: being an O2 customer with a qualifying mobile tariff and holding an active Air Bank account. Now, O2 and Air Bank have added stipulations focused on active usage of both services.

Hear’s a breakdown of the new requirements:

* Minimum Monthly Air Bank Transaction: Customers must now execute at least one transaction per month through their Air Bank account – this can be a payment, withdrawal, or any other activity generating a transaction record. Simply holding an account is no longer sufficient.

* O2 Tariff Requirement: The O2 mobile tariff must remain active and in good standing. Changes to the tariff, particularly downgrades to ineligible plans, can jeopardize the discount.

* Account Linking Verification: Periodic verification of the link between the O2 and Air Bank accounts might potentially be required. Customers should ensure their contact details are up-to-date with both providers to facilitate this process.

* Digital Wallet Usage: While not mandatory, utilizing Air Bank’s digital wallet features (Apple Pay, Google Pay, Fitbit Pay) may offer additional benefits or streamline verification.

Why the Changes? Addressing Reward Abuse & Program Sustainability

Industry analysts suggest these changes are a response to potential reward abuse and a desire to ensure the Unity program remains financially enduring for both O2 and Air Bank. Reports in late 2025 indicated a small percentage of users were exploiting loopholes to claim the reward without genuinely utilizing both services.

The new conditions aim to:

* Encourage Active Usage: Promote genuine engagement with both O2 and Air Bank services.

* Reduce Fraudulent Claims: Minimize instances of reward claiming by individuals solely opening accounts for the benefit.

* Improve Program ROI: Enhance the return on investment for both companies by ensuring the discount attracts and retains valuable customers.

How to Check Your Unity Status & Ensure eligibility

O2 and Air Bank have provided several avenues for customers to check their Unity status and confirm they meet the new requirements:

1. My O2 App: The O2 application now displays a dedicated section outlining Unity eligibility,including a checklist of the current conditions.
2. Air Bank Online Banking: Within the Air Bank online banking portal,a similar section details Unity status and any outstanding requirements.
3. Customer Support: Both O2 and Air Bank customer support teams are equipped to address Unity-related inquiries.Be prepared to provide your account details for verification.
4. SMS Notifications: Customers are receiving SMS notifications outlining the changes and prompting them to verify their eligibility.

Impact on Existing Unity Users

The changes have sparked mixed reactions among existing Unity users. Some appreciate the clarification of requirements, while others express concern about the added complexity. A common sentiment is the need for clearer communication from both O2 and Air Bank regarding the specific transactions that qualify for the monthly requirement.

Real-World Example: A user reported on a Czech financial forum that their reward was initially suspended due to a lack of qualifying transactions. After making a small purchase through their air Bank card, the reward was reinstated within 24 hours. This highlights the importance of actively using the Air Bank account each month.

Benefits of Maintaining the Unity Discount

despite the added conditions, the Unity discount remains a valuable benefit for eligible customers. The 300 CZK quarterly reward translates to 1200 CZK per year – a significant saving for many.

* Cost Savings: Reduces overall expenses on mobile services.

* Convenience: Simplifies billing and account management by consolidating services.

* Loyalty Rewards: Incentivizes continued patronage of both O2 and Air bank.

* Potential for Additional Perks: Both companies occasionally offer exclusive promotions to Unity members.

Practical Tips for seamless Reward Claiming

To avoid any disruptions to your Unity discount, consider these practical tips:

* Set a Monthly Reminder: schedule a recurring reminder to make a transaction through your Air Bank account each month.

* utilize Automatic payments: Set up automatic payments for recurring bills (utilities,subscriptions) through your Air Bank account.

* Keep Contact Details updated: Ensure your contact facts is current with both O2 and Air Bank.

* Regularly Check Your Status: Monitor your Unity status through the My O2 app or Air Bank online banking.

* Contact Support Promptly: If you encounter any issues, reach out to O2 or Air Bank customer support immediately.

These adjustments to the Unity program underscore the evolving landscape of loyalty programs and the importance of staying informed about the terms and conditions. By understanding the new requirements and proactively managing their accounts, customers can continue to enjoy the benefits of this popular collaboration between O2 and Air Bank.