2023-05-16 15:30:00
Particularly required at peak times
Robert Stöbich, operations manager at sabtours, is also familiar with the problems that the shortage of staff brings with it. 234 handlebars are in use here, around 25 are missing. “At peak times, dispatchers and workshop employees with bus tickets sometimes have to step in, sometimes even the managing director helps out”. Because the employees feel connected to the passengers: “If Irmi doesn’t have a bus in the morning, they don’t have a quiet minute in bed”.
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