Thanakorn Wangboonkongchana, spokesman for the Prime Minister’s Office, revealed that Gen. Prayut Chan-o-cha, Prime Minister and Minister of Defense Concerned regarding the people who complained regarding some insurance companies Delayed payment of insurance claims once morest COVID-19, prompting regulators to urgently follow up on such matters for the insured people to be protected according to the benefits according to the conditions of the insurance policy In order not to aggravate the people affected by the current Covid-19 epidemic situation
The Office of Insurance Commission (OIC) informs those claiming HI-CI-Hotel Isolation insurance to pay “Medical Expenses-Daily Compensation/Income” to reduce disputes and alleviate the suffering of the insured who are sick from COVID-19 infection. Prepare to issue an order from the registrar will continue to be effective by allowing the payment as follows:
1. Paying for medical expenses In the case of Home Isolation (HI), Community Isolation (CI), or Hotel Isolation, if the insurance policy covers outpatient only. Grant permission to pay the actual expenses that do not exceed the limit of outpatient coverage. or in the case that the insurance policy has and does not exceed 12,000 baht
2. Daily compensation payment or income compensation In the case of Home Isolation (HI) treatment, only in the case of the insured who is infected with Coronavirus 2019 (Covid-19) who has a test result by RT-PCR and has one of the risk factors that must be treated as a patient. in a hospital But there are no hospitals to support the following: Age over 60 years chronic obstructive pulmonary disease (COPD) and other chronic lung diseases chronic kidney disease (CKD), cardiovascular disease and congenital heart disease cerebrovascular disease Uncontrolled diabetes, obesity (weight greater than 90 kg or BMI of 30 kg/m3), cirrhosis, immunosuppression, and lymphocyte less than 1,000 cells/m3. bring such rules to be issued as an order of the Registrar for further enforcement
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