Home » Technology » Sarawak Energy Introduces ‘Carina’ Facebook Page as New Customer Service Platform

Sarawak Energy Introduces ‘Carina’ Facebook Page as New Customer Service Platform

by Alexandra Hartman Editor-in-Chief

New ‘Carina Sarawak Energy’ Facebook Page Offers Enhanced Customer Service

Sarawak Energy Introduces ‘Carina’ Facebook Page as New Customer Service Platform

A new Facebook page, ‘Carina Sarawak Energy’, offers customers an accessible and convenient way to connect.

Launched on the company’s corporate Facebook platform, the page utilizes the familiar Carina avatar. It provides customers with a dedicated platform to
lodge reports, share feedback,
and engage directly with a dedicated team for quick and efficient service.

The new platform further strengthens customer service capabilities, offering an additional avenue

for communication alongside existing channels, including the SEB Cares app

the hotline at 1300-88-3111, and email support at [email protected].

This initiative aligns with the company’s ongoing strategy to improve accessibility

and responsiveness to customer needs.

It operates from Monday to Friday,

8am to 5pm.

For private matters and quick response

Numb3er

, users are encouraged via private messages to provide their phone number and registered

Sarawak Energy account

For streamlined issue resolution.

Those interested in staying up to date with the latest news, energy-saving tips,

safety advice, and information about Sarawak Energy’s initiatives

can follow the page at gunner

Carina Sarawak Energy.

The company encourages the public to take advantage of this new platform

to conveniently connect and engage with the company online

.

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