And This day, a new scandal splashed the owners of the La Polar store, amid the controversy over the alleged purchase of counterfeit sports products by the national retailer, to whom a document from last year was attributed where they recognized the Columbia brand for having acquired non-original garments from a “foreign supplier”. The recent … Read more
The reason for this alert is because azo dyes were found in some of the shoes. The National Consumer Service (Sernac) issued a security alert by some women’s shoes that were sold in a well-known national department store. The foregoing, because it could contain “azo dyes”which could imply “health risks therefore consumer safety”. Specifically, it … Read more
The PC Factory company will begin to compensate with between $1,000 to a maximum of $463,363 pesos to customers who were affected by breaches such as delays in dispatches, cancellations of purchases or lack of stock between March 1, 2020 and July 7, 2021. The technology products company PC Factory began its compensation process for … Read more
Consumers indicate that they request money for certain procedures associated with obtaining a loan, but after making the payment they do not respond nor do they deliver the amount committed. The Sernac filed a complaint with the Public Ministry 13 non-traditional financial assumptions. This, after receiving several complaints from consumers with possible credit scams. It … Read more
The Cyber event will run until Wednesday, June 1. Nearly 800 companies are participating, including retail, automotive, real estate and supermarket firms. At 00:00 hours this Monday began the first Cyber Day of 2022, under the exhaustive monitoring committed by the National Consumer Service (Sernac) and with users expressing complaints about “inflated” offers. An example … Read more
Company will compensate more than 50 thousand people, with amounts reaching up to $463 thousand, which will imply a disbursement of $186 million. The National Consumer Service (Sernac) reported that, after a Collective Voluntary Procedure, the company PC Factory will compensate consumers who were affected by a series of breaches after making purchases online, mainly … Read more
Soon, in addition, other rights will come into force. Among them, for example, if a person wants to buy a refrigerator, before doing so he must be informed of the product’s durable years. This March 24 came into force the amendment to the Consumer Law that extends the legal warranty period for products from three … Read more
This tool will allow consumers to compare all the charges associated with the credit cards they use with those available in the market. There are relevant differences in the case of annual maintenance and/or administration charges, charges that can range from $0 to over $350,000. The Sernac ordered the first “Credit Card Comparator” so that … Read more