Users of PlayStation 5 in Chile they are not happy. After a hectic presale that included few units or breakdowns on the site of several specialty stores, the worst happened today. A a truck full of PS5 consoles has been assaulted, so those who have made their reservation will have to wait until mid-December.
As reported by FayerWayer, a Falabella, the nation’s largest retail chain, was robbed today, leaving the desire of anyone eagerly awaiting their PS5. The company sent a notification to your customers mention what happened and warn them that they will have to wait.
Cachen… # ps5 #falabella can’t be! pic.twitter.com/B5ClBLBwx0
– Pablo Gutiérrez Montes (@pablogers) November 19, 2020
Those who managed to reserve their console for Falabella will not receive it today, but until December 15.
“We know the date you were due to receive the console was today, but the PlayStation dealer truck that was carrying them was stolen,” the email said. “Due to this situation, the new delivery date will unfortunately be December 15.”
To make the moment less bitter, the channel promised that reward your customers with a PlayStation Plus membership for one year, as well as a gift card of 50,000 pesos (55 euros) upon receipt of the console.
Presale on PS5 and Xbox Series X | S has been chaotic in the world
Pre-sale for PS5 and Xbox Series X | S it was no different in Latin America than in other countries like the United States or Spain. Specialty stores and distribution chains are faced with a reduced inventory of consoles. At the time of the announcement, the sites collapse and only a few have the chance to secure their purchase.
The console shortage will continue until April 2021
Until now there is no proof that things will change. A few days ago, Xbox CFO Tim Stuart revealed that the console shortage will continue until April 2021. Some local channels are dropping presales, and many have turned to Twitter or Chrome extensions to find out. when a product is in stock on Amazon.
With confirmation from Sony that we will not be able to go to a physical store to buy a PS5, things get even more complicated. The company has made the decision to protect its users from COVID-19 and has confirmed that the console can only be purchased online to ensure the safety of gamers, distributors and employees.
On the other hand, if you’ve reserved a PS5 and want to pick it up from a physical store, you’ll have no problem doing so. That’s as long as the chain truck isn’t stolen and you run out of console.