Barrhaven Commuters Hit With Double Fares & Two-Hour Travel Times After OC Transpo Overhaul
OTTAWA, ON – A wave of frustration is building among Barrhaven residents as recent changes to OC Transpo bus routes are forcing commuters to pay double fares and endure significantly longer travel times. The issue, quickly becoming a breaking news story, highlights the challenges of public transit redesigns and the impact on everyday citizens. This isn’t just about a few extra dollars; it’s about the fundamental promise of accessible and efficient public transportation.
From Hour-Long Commutes to Two-Hour Odysseys
François Lavigne, a regular OC Transpo user traveling from the University of Ottawa to Barrhaven, recounts a journey that has dramatically worsened. Previously, a combination of train and the 200-series bus took approximately 60-75 minutes. Now, with the redesigned network implemented earlier this year, he’s forced to take two buses, including the often-unreliable Route 70, stretching his commute to potentially two hours. “It’s demoralizing. It’s frustrating. It’s exhausting,” Lavigne stated, adding that the situation is making him reconsider public transport altogether.
The core of the problem lies in the 90-minute transfer window. Lavigne, and others like Sean Robertson who commutes from Gatineau, frequently find their final bus connection expiring before they can board, resulting in a mandatory second fare of $4. Robertson, who previously enjoyed a 45-minute commute on Route 95, now faces a journey nearing two hours after the removal of the direct Line 75 route, further complicated by construction along the Kichi Zībī Mīkan walk.
The $4 Problem & A Growing Sense of Injustice
While $4 may seem like a small amount, the principle is resonating with commuters. “It’s only $4, but it’s a question of principle,” Lavigne emphasized. Robertson, after experiencing the same issue, ultimately decided to purchase a second car and utilize a park-and-ride facility, effectively negating the benefits of choosing public transit. “I shouldn’t have had to buy a second car. I bought a house intentionally near a bus stop to be able to do so,” he said, a sentiment echoing the frustration of many Barrhaven residents.
OC Transpo acknowledges the issue, stating that refund requests for double fares are reviewed on a case-by-case basis, but processing times can be lengthy. However, many commuters, like Robertson, find the effort of seeking a refund for such a small amount to be disproportionate to the outcome.
City Councillor Calls for Action: Extending Transfer Times
Barrhaven-Ouest City Councillor David Hill is stepping up to address the growing concerns. He plans to introduce a motion to the city’s public transport committee, urging OC Transpo staff to review and potentially extend the 90-minute transfer window. “It is not reasonable that a person who goes from point A to point B in one direction must pay twice the price of the tickets,” Hill stated. He also highlighted ongoing issues with bus lines departing Tunney’s Pasture on schedule.
Hill anticipates a response from OC Transpo staff in early fall, suggesting an extension of the transfer duration could remain in effect until the completion of the light rail expansion to Algonquin station. However, some commuters believe a proactive approach is needed. “OC Transpo should simply do it, even if it may seem negative,” argued Robertson. “It is an admission of failure.”
Beyond the Immediate Fix: The Future of Ottawa’s Transit System
The situation in Barrhaven underscores a broader challenge facing many cities: balancing the need for transit network optimization with the impact on existing riders. Transit redesigns, while often necessary for long-term improvements, can create short-term disruptions and inequities. The key lies in proactive communication, flexible solutions, and a commitment to prioritizing the commuter experience. Extending transfer times is a crucial first step, but a comprehensive review of route planning, schedule adherence, and real-time information systems is also essential. OC Transpo’s current examination of the potential impact of extending the transfer period is a positive sign, but swift action is needed to restore confidence in the system and prevent further commuter frustration. The long-term success of Ottawa’s public transit system depends on its ability to adapt to the needs of its riders, ensuring that choosing the bus or train remains a viable and attractive option for all.
Stay tuned to Archyde for continuing coverage of this developing story and in-depth analysis of Ottawa’s public transit landscape. Explore our Transportation section for more insights into urban mobility and sustainable commuting solutions.
